Position Summary

Nestlé is seeking a Quality Assurance Coordinator in Fiji to drive QA activities in new product development and industrialization for local and export markets. The role ensures full compliance with agreements, specifications, and Nestlé Quality Management principles while reporting any non‑conformance. It involves monitoring Contract Manufacturer KPIs, conducting audits, closing corrective actions, and supporting partners to uphold food safety, GMP, and quality standards.

A day in the life

• Support cross‑functional teams in delivering Quality Assurance activities for new product development, introduction, and industrialization across local and export markets.
• Conduct on‑site pre‑HACCP assessments and ensure all partner manufacturing facilities meet product safety requirements.
• Ensure full implementation and ongoing compliance with the Nestlé Quality Management System, including food safety, hygiene, GMP, and regulatory standards.
• Act as the market’s primary liaison for all quality‑related issues, including product investigations, organoleptic assessments, foreign matter risks, and coordination with global Nestlé affiliates.
• Oversee daily product quality compliance activities, including product release approvals, traceability exercises, and mock recalls.
• Lead consumer complaint investigations, prepare root‑cause and corrective‑action reports, and drive continuous improvement to reduce complaint rates.
• Participate in supplier, co‑manufacturer, and Nestlé group audits; ensure timely implementation and closure of corrective actions.
• Conduct site quality audits, support co‑manufacturers with work instructions and QA procedures, and perform sensory evaluations for new and existing products, including competitor benchmarking.

What makes you successful

• Strong grounding in NGMP, HACCP, and food safety systems, with the ability to identify and assess microbial, physical, chemical, and allergen-related hazards.
• Solid experience (3–4 years) in quality, technical, or operational roles, with demonstrated capability in Quality Management Systems and food science principles.
• Practical understanding of hygienic design, product category requirements, and manufacturing processes, enabling effective oversight of co‑manufacturers.
• Experience working within a large FMCG environment—to navigate corporate processes, standards, and quality networks.
• Academic background in microbiology, food science, or related fields, providing a strong technical foundation for decision‑making and problem‑solving.

Benefits

You will have the chance to work with an outstanding and highly engaged team, build and grow your career with an inclusive, global FMCG leader.

In addition, we offer:

• Varied career experiences and personalised development support -
• Wellbeing benefits including vaccinations and health insurance discounts – NFJ employees get Bronze level health insurance for themselves, their partner and school aged children (subject to school enrolment verification)
• Diversity & Inclusion initiatives and program
• Paid parental and partner leave
• Volunteering leave, Sports leave, Emergency Services leave

Our Story

Nestlé enjoys a reputation as one of the world’s largest FMCG companies and a leader in nutrition, health and wellness. Our inclusive and high-performance culture is a testament to the great training, development, rewards and recognition we extend to every member of our 5000-strong Oceania workforce.

At Nestlé, you will work in a supportive environment where your ideas and points of view will be championed by a collaborative team. Together, we will drive the strength of our brands, the quality of our products, and the future of our business.

In return you will have the chance to work with an outstanding team, and build and grow your career with an inclusive, global FMCG leader.