Share this Job
Apply now »

Claims Management Specialist | French Speaker

Claims Management Specialist | French Speaker

.

Position Snapshot

Location: Linda-a-Velha, Lisbon, Portugal
Company: Nestlé Business Services Lisbon (NBS Lisbon)
Full-time
Bachelor’s Degree
French Speaker

Position Summary

For our NBS Lisbon Order to Cash (O2C) department, we are currently looking for a Claims Management Specialist. Reporting to Claims Management Lead Specialist, this professional will be
responsible to analyze and solve claims and deductions raised by different stakeholders.

A day in the life of...

  • Reception, registering, assignment and categorization of all customer Claims and Deductions raised by customers and/or internally;
  • Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
  • Analyse and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s);
  • Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving.

What will make you successful

•    Degree in Business, Finance, Economics or similar preferred but not essential;
•    Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules);
•    Intermediate English level; 
•    Good computer skills, including Microsoft Office applications - Strong Excel knowledge;
•    Good problem solving and analytical skills;
•    Positive Thinking, willingness to learn and Team Player attitude required; 
•    Good Organization and Prioritization skills to be able to cope with a fast pace environment;
•    Strong work ethic and Respectfulness required 

#NBSLisbonIsHiring

.

.

Position Snapshot

Location: Linda-a-Velha, Lisbon, Portugal
Company: Nestlé Business Services Lisbon (NBS Lisbon)
Full-time
Bachelor’s Degree
French Speaker

Position Summary

For our NBS Lisbon Order to Cash (O2C) department, we are currently looking for a Claims Management Specialist. Reporting to Claims Management Lead Specialist, this professional will be
responsible to analyze and solve claims and deductions raised by different stakeholders.

A day in the life of...

  • Reception, registering, assignment and categorization of all customer Claims and Deductions raised by customers and/or internally;
  • Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
  • Analyse and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s);
  • Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving.

What will make you successful

•    Degree in Business, Finance, Economics or similar preferred but not essential;
•    Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules);
•    Intermediate English level; 
•    Good computer skills, including Microsoft Office applications - Strong Excel knowledge;
•    Good problem solving and analytical skills;
•    Positive Thinking, willingness to learn and Team Player attitude required; 
•    Good Organization and Prioritization skills to be able to cope with a fast pace environment;
•    Strong work ethic and Respectfulness required 

#NBSLisbonIsHiring

.

Linda a Velha, PT, 2799-554

Linda a Velha, PT, 2799-554

Apply now »