Position Snapshot 

Location: Braga/Lisbon (Portugal) 

Company: Nestlé Business Solutions (NBS) 

Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)

Languages: Fluent in English

About us 

Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world. 

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. 

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!  

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary:

This person will be responsible for the assignment of Nespresso campaigns to the remaining team members considering defined market allocation and campaign complexity. As part of the role, the Campaign Assignment Specialist will take some responsibilities in performing capacity reports

Focus will be to ensure the campaigns are assigned as per defined SLAs, which may request some negotiations on launch dates, delivery in the agreed timeframe, as well as put the right checks to ensure campaign tracking with market SPOCs. Part of the responsibilities, it will be to map the demand for upcoming weeks, aligning with leadership and production team.

A day in the life of...

• Assign campaign requests to Campaign Factory team members, ensuring respect for agreed SLAs and timely execution based on teams' capacity and demand. Simultaneously, upon assignment, the specialist should perform quality control checks against defined Brand Guidelines.
• This specialist is expect to run a thorough analysis of team's capacity and volume forecasting. Report weekly/month to supervisors.
• Analyze briefing and process issues to learn from experience, and seek for continuous improvements to gain in quality and time. Responsible to train partners on Campaign Factory briefing

What will make you successful?

• Ability to quickly understand brand's positioning through Brand Guidelines
• Good planning ability and relation to quality deliverables
• Good understanding of CRM terminology and technical requirements, compatility
• Good understanding of the Production Process
• Ability to deliver against established objectives and deadlines
• Ability to handle surges in volumes and capacity to address it.

What we offer  

Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you:  

• Development of expertise in Nestlé’s Shared Solutions Business 

• Immersion in a culturally diverse team 

• Local and international exposure 

• Flexible working environment 

• Engagement and wellbeing activities 

• Competitive salary and annual bonus according to your performance 

• Meal allowance card 

• Flex Benefits - at NBS you can choose what benefits are more suitable for you 

• Make part of the Nestlé Club and get discount in several partners 

• Free coffee (and good coffee) at the office 

• Shop with special discounts for employees 

• Company equipment according to professional needs 

• Medical support available at the office 

• E-learning courses and training program to get you where you aim to be 

• Career progression and possibilities for international career