POSITION SNAPSHOT
 Local: Lisbon, Portugal
Company: Nespresso, Nestlé
Full-time/ Hybrid
Contract: Permanent

ABOUT US
At Nespresso, we believe coffee has the power to create unique moments, bring people together, and make a positive impact on the world. That is why, every day, we strive to elevate the coffee experience through innovation, sustainability, and exceptional service. None of this would be possible without our people. We value diverse, passionate, and committed teams who make collaboration and drive to innovate the foundation of our success.

We are firmly committed to equal opportunities for men and women, as well as to age diversity, ethnicity, nationality, sexual orientation, social origin, religion or belief, and disability.

POSITION SUMMARY

As the link between Physical Logistics and IT, you will drive the performance and continuous improvement of logistics systems and digital solutions. The role focuses on business support, process optimization, data governance, and the successful delivery of Supply Chain digital transformation initiatives.

A DAY IN THE LIFE

• Act as the functional expert and primary contact between Supply Chain Physical Operations and IT teams.
• Gather business requirements and translate operational needs into system enhancements and digital solutions.
• Support the lifecycle of logistics applications, including SAP, SAP TM, CARGOO and Transporeon, through implementations, upgrades and continuous improvements.
• Execute User Acceptance Testing (UAT) to validate new functionalities before deployment.
• Provide first-line functional support and troubleshoot system and process issues in collaboration with IT teams.
• Maintain customer master data and support data governance initiatives to ensure accuracy and reliability.
• Support key logistics processes including order management, shipment execution, invoicing, returns, credit/debit notes and document management.
• Monitor invoice posting activities and resolve system exceptions to ensure smooth month-end closing.
• Develop and maintain reports and analytics that support logistics performance and business decision-making.
• Drive automation, AI adoption and continuous improvement initiatives across logistics operations.
• Contribute to strategic Supply Chain digital transformation projects and ensure successful implementation of new solutions.

WHAT WILL MAKE YOU SUCCESSFUL

• University degree in Supply Chain, Logistics or a related field.
• 3–5 years of experience in logistics or supply chain operations within an international environment.
• Strong knowledge of SAP and logistics-related systems, including master data, transactional processes and reporting.
• Experience translating business requirements into system or IT solutions.
• Ability to troubleshoot system and process issues, identify root causes and drive resolution.
• Strong analytical mindset with a focus on simplification, continuous improvement and automation.
• High attention to detail with a strong commitment to data accuracy and governance.
• Excellent prioritization, communication and stakeholder management skills.
• Ability to influence and collaborate effectively across business and IT teams in a complex international environment.
• Fluent English; additional languages are considered an advantage.

WHAT WE OFFER 

Here at Nestlé we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you: 

• Development of expertise
• Immersion in a culturally diverse team
• Local and international exposure
• Flexible working environment
• Engagement and well-being activities
• Competitive salary
• Health Insurance
• Meal allowance card
• Make part of the Nestlé Club and get discount in several partners
• Free coffee (and good coffee) at the office
• Shop with special discounts for employees
• Company equipment according to professional needs
• Medical support available at the office (in Lisbon)
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for international career.