Ocean Transport Monitoring Specialist

Position Snapshot

Location: Lisbon/Braga (Portugal)

Company: Nestlé Business Solutions (NBS)

Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)

Languages: Fluent in English

About us

Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS! 

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

The Ocean Transport Monitoring Specialist oversees end‑to‑end ocean shipment performance, ensuring timely, efficient, and visible stock delivery by continuously monitoring transport milestones, optimizing the use of shipment management systems, and partnering closely with Markets, suppliers, shippers, carriers, and Global Logistics Procurement to proactively resolve issues and drive service excellence.

A day in the life of...

Manage the team in enhancing the transport monitoring (Track & Trace) process.
Ensure timely resolution of exceptions throughout ocean transport.
Safeguard data accuracy in the Ocean Platform and Dashboard to maintain full visibility for Markets.
Coordinate loading dates with the export team and track containers from loading point to POL.
Monitor shipments for deviations, update ETAs when required, and inform Markets accordingly.
Manage arrival notices, follow‑up on empty container returns, and handle COD (change of destination) requests when needed.
Oversee platform performance against SLAs while ensuring business continuity.
Support operational tasks, conduct health checks, and drive continuous improvement initiatives.

 
What will make you successful

Technical university degree.
5 years’ experience in freight forwarding or shipping lines (import/export).
Strong customer service skills.
Knowledge of physical logistics.
Supply Chain project management experience.
Experience working with providers.
Advanced English (Spanish is a plus).
Microsoft 365 skills (Excel, Power BI, PowerPoint, etc.)

What we offer 

Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you: 

Development of expertise in Nestlé’s Shared Solutions Business

Immersion in a culturally diverse team

Local and international exposure

Flexible working environment

Engagement and wellbeing activities

Competitive salary and annual bonus according to your performance

Meal allowance card

Flex Benefits - at NBS you can choose what benefits are more suitable for you

Make part of the Nestlé Club and get discount in several partners

Free coffee (and good coffee) at the office

Shop with special discounts for employees
Company equipment according to professional needs
Medical support available at the office
E-learning courses and training program to get you where you aim to be

Career progression and possibilities for international career