Position Snapshot

Location: Braga/Lisbon (Portugal)

Company: Nestlé Business Solutions (NBS)

Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)

Languages: Fluent in English

About us

Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

For our NBS Lisbon Source to Pay End-to-End, we are currently looking for a Transactional Support Lead. This professional will be responsible to manage the Transactional Support team and the daily claims in a timely manner, in order to ensure the continuity of supply of goods/services, drive conversations with key stakeholders and support the alignment of Transactional Support in Lisbon with the IBS’ strategy.

A day in the life of...

• Ensure the timely generation of Purchase Orders from Purchase Requisitions in adherence to the Procurement policies and standards and NBS SLAs;
• Timely resolution of parked, blocked and GI/IR issues and escalation of critical ones to Buyers;
• Guarantee the accuracy of procurement related to transactional data;To warrant standard routines are updated for any potential legal or process changes;
• Participate in the monitoring of SLAs and KPIs in order to ensure appropriate actions/plans to correct deviations;
• Engage the KPIs trends (SLAs), diagnosis of root causes, of mistakes/errors and problem solving using the NCE tools;
• Actively support NCE awareness, leverage and capture NCE potential through the usage of DORs/WORs/MORs/GSTD/FI;
• Alignment with IBS S2P strategies and develop the necessary actions for project implementation in the center;
• Responsible for issue escalation to the relevant stakeholders.
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What will make you successful

• End to End Business Insight;
• Manage compliance;
• Optimize and manage performance;
• Ability to Prioritize tasks/good organizational skills;
• Attention to details;
• Ability to cope in fast paced environment;
• Incline to continuous improvement;
• Capacity to build and maintain a trustful relation with the key stakeholders and decision makers;
• Good Communication in English, business writing and speaking skills;
• Knowledge in Microsoft tools, SAP and Power BI;