Position Snapshot

 
Location: Lisbon (Portugal)

Company: Nestlé Business Services Lisbon

Full-time/Hybrid mode

Fluent in French

About us

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world. 
We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. 
If this describes you, and you are looking to join a business where you can really add value, it’s time to consider joining NBS!

Position Summary

For our Nestlé Business Services, we are currently looking for a Reference Data Junior Specialist. Reporting to Reference Data Lead Specialist, this professional will be responsible to ensure the accuracy and timeliness of services delivered and support Total Service Quality levels to the stakeholders, adhering to standardization.

A day in the life of... 

• Setup and maintenance of all data impacting Order to Cash processes which is not defined as Company Master Data;

• Perform periodic activity relevant review´s with Senior Executive/Stream Supervisor Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;

• Analyze and check KPIs on quality of services provided and present during DORs;

• Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;

• Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;

• Ensure compliance with Nestlé standards including effective management of SODs, updated standard routines, documentation of previous audit points and adherence to CBP (Control Best Practices).

 
What will make you successful 

• Degree in Accounting/ Finance/Economics;

• Previous Customer Service and/or O2C experience;

• Previous Supply Chain experience - advantage;

• Proficiency in English and French;

• Proactively looks for opportunities to improve to meet service expectations.

What we offer 

Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS will bring you: 

• Development of expertise in Nestlé’s Shared Services Business;

• Immersion in a culturally diverse team;

• Local and International Exposure;

• Flexible working environment;

• Engagement and wellbeing activities;

• Competitive salary and annual bonus according to your performance;

• Meal Allowance Card;

• Flex Benefits - At NBS you can chose what benefits are more suitable for you;

• Make part of the Nestlé Club and get discount in several partners;

• Free coffee (and good coffee) at the office;

• Company equipment according to professional needs;

• Medical Support available at the Office (in Lisbon);

• E-learning courses and training program to get you where you aim to be;

• Career progression and possibilities for International Career.