Social Media Expert

Position Snapshot
Location: Linda-a-Velha/ Braga
Company: Nestlé Business Services

Full-time/ Hybrid mode

About us

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world.
We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you, and you are looking to join a business where you can really add value, it is time to consider joining NBS!

Position Summary

As an individual contributor, the Social Media Expert accelerates the development and adoption of Nestlé's Social Media and Influencer Best Practices across key Nestlé brands supporting SBU's/GMB's, Zones and Markets. She/he also supports the adoption of the Nestlé operating models as well as the Social Media Management and Influencer tools as well as ensures a successful deployment of trainings and communication in collaboration with Global and Local Digital Marketing/eBusiness teams.

A day in the life of...

-Leads the Social Media Guidance ensuring a continuous relevancy vis a vis platforms and landscape evolution. Leads continuous capability building across SBUs, Zones and Markets through trainings and communities and ensures consistency with Sprinklr capabilities as well as integration with Content Studios' ways of working.

-Leads the Influencer Marketing Framework, ensuring continuous refresh and relevancy. Leads continuous capability building across SBUs, Zones and Markets through trainings and communities and ensures consistency with Creator IQ capabilities.

-Ensures Creative Best Practices as well as Creator Best Practices with global Platform Partners (Google, Facebook, TikTok, Pinterest etc) are built on the most recent research and learnings. Collaborates closely with them to drive awareness and build capabilities.

-Functional Ownership of Sprinklr and CreatorIQ, working closely with MSE and supplier to drive adoption, platform development and identify, pilot and scale new modules and features.

What will make you successful

-More than 5 years in digital marketing /eBusiness working with big Nestle/FMCG brands, and over this period has successfully delivered on KPIs, especially top and bottom-line business results.

- Strong knowledge in Digital Marketing and brand marketing.

- Successfully managed and led launch / roll out of projects.

- Knowledge of Nestle Content Studio Operations.

- Basic knowledge in Content Production.

- Good communication skills.

- Result oriented.

What we offer

Here at NBS Lisbon we care about our Talents, and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS Lisbon will bring you:

• Development of expertise in Nestlé’s Shared Services Business
• Immersion in a culturally diverse team
• Local and International Exposure
• Flexible working environment
• Engagement and wellbeing activities
• Competitive salary and annual bonus according to your performance
• Meal Allowance Card
• Flex Benefits - At NBS you can chose what benefits are more suitable for you
• Make part of the Nestlé Club and get discount in several partners
• Free coffee (and good coffee) at the office.
• Shop with special discounts for employees
• Company equipment according to professional needs
• Medical Support available at the Office
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for International Career