Position Snapshot:

At Nestlé Business Services (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary:

The Trade Assets Lead Specialist is responsible for overseeing the end‑to‑end management of Trade Assets processes, ensuring operational excellence across order & issue management, freight coordination, and supply‑chain–related workflows. This role leads a specialized team, ensuring consistent alignment with key stakeholders and compliance with internal standards, contributing to the delivery of high‑quality, efficient, and compliant operations.
The position plays a critical role in driving process standardization, KPI performance, capability development, and continuous improvement within the Trade Assets area.

Key Responsibilities

• Lead and support the Trade Assets team, ensuring efficient daily operations and clear process ownership.
• Oversee core activities such as order and issue management, freight workflows, and related supply‑chain tasks.
• Ensure SOPs are regularly updated and processes comply with internal standards.
• Monitor KPIs, identify gaps, and drive continuous improvement initiatives.
• Maintain strong alignment with stakeholders, ensuring timely communication, issue resolution, and process consistency.
• Support team development through PDP follow‑ups, time‑management guidance, and career‑growth discussions.
• Contribute to capability building and harmonization of Trade Assets processes across centers.

Qualifications:

• Bachelor’s degree in Business, Supply Chain, Logistics, Operations Management, or a related field.
• Previous experience managing teams is highly preferred.
• 3–5 years of experience in operations, supply chain, logistics, or process management, ideally within a shared‑services or Trade Assets context.
• Strong understanding of order management, issue resolution workflows, and supply chain fundamentals.
• Proficiency with operational systems (SAP, logistics tools, ticketing systems — depending on NP setup).
• Strong analytical and problem‑solving skills, with the ability to work with KPIs and performance metrics.
• Excellent communication skills and ability to interact with multiple stakeholder groups.
• High attention to detail, strong organizational skills, and commitment to operational compliance.

Key Competencies:

• Leadership & People Development
• Results Focus & Problem Solving
• Stakeholder Management
• Operational Excellence & Process Discipline
• Collaboration & Influencing
• Continuous Improvement Mindset
• Planning & Priority Setting