Position Snapshot

Location: Linda-a-Velha, Lisbon, Portugal
Company: Nestlé Business Services Lisbon (NBS Lisbon)
Full-time
Leadership skills

Position Summary

For our NBS Lisbon Source to Pay End-to-End, we are currently looking for a Transactional Support Lead. This professional will be responsible to manage the Transactional Support team and the daily claims in a timely manner, in order to ensure the continuity of supply of goods/services, drive conversations with key stakeholders and support the alignment of Transactional Support in Lisbon with the IBS’ strategy.

A day in the life of...

• Ensure the timely generation of Purchase Orders from Purchase Requisitions in adherence to the Procurement policies and standards and NBS SLAs;
• Timely resolution of parked, blocked and GI/IR issues and escalation of critical ones to Buyers;
• Guarantee the accuracy of procurement related to transactional data;To warrant standard routines are updated for any potential legal or process changes;
• Participate in the monitoring of SLAs and KPIs in order to ensure appropriate actions/plans to correct deviations;
• Engage the KPIs trends (SLAs), diagnosis of root causes, of mistakes/errors and problem solving using the NCE tools;
• Actively support NCE awareness, leverage and capture NCE potential through the usage of DORs/WORs/MORs/GSTD/FI;
• Alignment with IBS S2P strategies and develop the necessary actions for project implementation in the center;
• Responsible for issue escalation to the relevant stakeholders.

What will make you successful

• End to End Business Insight;
• Manage compliance;
• Optimize and manage performance;
• Ability to Prioritize tasks/good organizational skills;
• Attention to details;
• Ability to cope in fast paced environment;
• Incline to continuous improvement;
• Capacity to build and maintain a trustful relation with the key stakeholders and decision makers;
• Good Communication in English, business writing and speaking skills;
• Knowledge in Microsoft tools, SAP and Power BI;

Position Snapshot

Location: Linda-a-Velha, Lisbon, Portugal
Company: Nestlé Business Services Lisbon (NBS Lisbon)
Full-time
Leadership skills

Position Summary

For our NBS Lisbon Source to Pay End-to-End, we are currently looking for a Transactional Support Lead. This professional will be responsible to manage the Transactional Support team and the daily claims in a timely manner, in order to ensure the continuity of supply of goods/services, drive conversations with key stakeholders and support the alignment of Transactional Support in Lisbon with the IBS’ strategy.

A day in the life of...

• Ensure the timely generation of Purchase Orders from Purchase Requisitions in adherence to the Procurement policies and standards and NBS SLAs;
• Timely resolution of parked, blocked and GI/IR issues and escalation of critical ones to Buyers;
• Guarantee the accuracy of procurement related to transactional data;To warrant standard routines are updated for any potential legal or process changes;
• Participate in the monitoring of SLAs and KPIs in order to ensure appropriate actions/plans to correct deviations;
• Engage the KPIs trends (SLAs), diagnosis of root causes, of mistakes/errors and problem solving using the NCE tools;
• Actively support NCE awareness, leverage and capture NCE potential through the usage of DORs/WORs/MORs/GSTD/FI;
• Alignment with IBS S2P strategies and develop the necessary actions for project implementation in the center;
• Responsible for issue escalation to the relevant stakeholders.

What will make you successful

• End to End Business Insight;
• Manage compliance;
• Optimize and manage performance;
• Ability to Prioritize tasks/good organizational skills;
• Attention to details;
• Ability to cope in fast paced environment;
• Incline to continuous improvement;
• Capacity to build and maintain a trustful relation with the key stakeholders and decision makers;
• Good Communication in English, business writing and speaking skills;
• Knowledge in Microsoft tools, SAP and Power BI;