POSITION: Laboratory Technician

BUSINESS UNIT: London Ice Cream Plant

LOCATION: London, Ontario - 980 Wilton Grove Rd, London, ON N6N 1C7

REPORTS TO: Quality Assurance Supervisor

Nestlé Canada Ice Cream has an immediate opening for a Laboratory Technician to join the Quality Assurance team at our state-of-the-art ice cream manufacturing plant, located in London, Ontario. The position may require rotation of shifts and weekend work.

Benefits

• Comprehensive Health & Dental Benefits, including short-term and long-term disability, optical coverage, life insurance, and AD&D
• Bonus eligibility
• Company matched Pension contributions
• Corporate discounts
• Employee & Family Assistance Program (EFAP)
• Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
• Access to the Company Store with employee pricing on Nestlé, Nespresso, and Purina products
• Additional discounts on a variety of products and services offered by our preferred vendors and partnerships
• FREE ice cream in the cafeteria available for you to eat during your break

Position Summary

We are looking for a Lab Technician based at our London Ice Cream Factory, reporting into the Quality Assurance Supervisor. This role is part of the Quality Assurance team and will be responsible to perform various lab analyses, document results, and contribute to a safe and quality product for our consumers.

A day in the life of a Lab Technician:

• Follow all job-related guidelines and procedures for personal safety, food safety, environment and company security (including but not limited to use of PPE’s, Hazard Analysis, chemical spills, recycling …) as required.  Be a role model for Quality and GMP’s.
• Work in a manner that provides maximum safety to yourself and your fellow associates
• Follow NCE (Nestlé Continuous Excellence) principles 
• Perform routine lab analysis and QA duties following the Quality procedures and standards including:
• Analyze samples, including micro plating and chemical analysis 
• Document results (e.g. in SAP) and organize test results for records review and analysis
• Calibrate and maintain lab equipment, including housekeeping, cleaning, and 5S
• Perform daily records review of raw material, in-process, and finished product quality data
• Responsible for the release of materials meeting quality specifications
• Perform test on pre-operational microbiological samples, review test results, coordinate any corrective actions, and manage test data
• Communicate results to other departments within factory
• Responsible for blocking of any product that does not meet quality specifications
• Work with other departments to initiate corrective actions and conduct root cause investigations
• Responsible for sensory panels and any other sensory-related duties
• Adhere to Quality Monitoring Scheme (QMS) and put corrective action in place in case of deviation.
• Know and adhere to GMP’s to prevent product contamination with foreign materials, bacteria or allergens;
• Champion a non-negotiable attitude for Quality and Safety
• Other duties as assigned by management.

 What will make you successful?

• B.Sc. in biology, microbiology, Chemistry, nutrition or science/food related field or a college diploma in science/food related field
• Relevant work experience in a laboratory environment
• Experience in analytical methods and have the ability to accurately perform various physical, chemical and microbiological testing.

• Excellent communication skills to be able to effectively communicate within the department and with other departments via emails, in person, or on the phone.
• Great attention to details is a must. Any failure can pose risks to Quality or Food Safety.
• Ability to effectively work with Microsoft Office programs (e.g. Outlook, Excel).
• Ability to carry out jobs/tasks with minimum supervision.
• Independent decision-making ability and possess good organizational skills.
• Interpersonal skills and ability to work successfully in the team environment.
• SAP knowledge will be an asset.

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting Quality Assurance career you’ve always wanted. 

What you need to know

Please note: Education Verification, Reference Checks and Criminal Background Checks will be administered on suitably qualified candidates.

If you believe you have the profile we are looking for and you want to make your mark in the World’s Largest Food and Beverage Company, we look forward to hearing from you!

We will be considering applicants as they apply, so please don’t delay in submitting your application.

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.