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Contact Center Specialist with knowledge of Hebrew

Contact Center Specialist with knowledge of Hebrew

Lviv, UA

Lviv, UA

Position Snapshot

Location: Lviv
Company: Nestlé
Full-time

Position Summary

Nestlé Business Services is announcing an opening for Contact Center Specialist with knowledge of Hebrew, Contact Center team in Lviv.  

A day in the life of...
  • Accurately and timely respond to customer inquiries;
  • Provide required information using available resources;
  • Follow up calls where necessary;
  • Participate in KPIs trends, root cause analysis of mistakes/errors and problem solving;
  • Ensure the availability of updated Standards due to legal and process changes and Nestlé Best Practices.
What will make you successful
  • University degree either in Economics/Accountancy/International relations/Philology;
  • Good analytical skills;
  • Good listening and communication skills (excellent written skills);
  • Good time management skills;
  • Good knowledge of MS Office.
  • Knowledge of English (Fluent: spoken and written);
  • Knowledge of Hebrew (Fluent: spoken and written).

 

We consider candidates with special needs (disability).

 

Position Snapshot

Location: Lviv
Company: Nestlé
Full-time

Position Summary

Nestlé Business Services is announcing an opening for Contact Center Specialist with knowledge of Hebrew, Contact Center team in Lviv.  

A day in the life of...
  • Accurately and timely respond to customer inquiries;
  • Provide required information using available resources;
  • Follow up calls where necessary;
  • Participate in KPIs trends, root cause analysis of mistakes/errors and problem solving;
  • Ensure the availability of updated Standards due to legal and process changes and Nestlé Best Practices.
What will make you successful
  • University degree either in Economics/Accountancy/International relations/Philology;
  • Good analytical skills;
  • Good listening and communication skills (excellent written skills);
  • Good time management skills;
  • Good knowledge of MS Office.
  • Knowledge of English (Fluent: spoken and written);
  • Knowledge of Hebrew (Fluent: spoken and written).

 

We consider candidates with special needs (disability).

 

Apply now »