Training and Learning Specialist

Lviv, UA

Full-time on site or remote

Are you interested in Training Coordination and Administration? Integrated Business Services Lviv team is looking for those who are ready to take on the challenge and become a part of our loyal & dynamic team. In this position, you will be able to apply your skills and knowledge in the international environment, cooperate with Nestlé colleagues across the globe and grow your career within the biggest company in the FMCG industry. We’re proud to be an active equal opportunity employer to enhance diversity & inclusion in our company.

You are:

• A professional with exceptional communication, coordination, and organizational skills; 
• A fast learner with a result-focused mindset;
• Highly attentive to details; 
• Able to work under time pressure in a changing environment; 
• A specialist with a university degree in Management, Business Administration, International Relations, or equivalent; 
• Experienced user of MS Office (MS Excel, MS PowerPoint, MS Outlook, MS Teams, SharePoint); 
• Confident in English at least an intermediate level (both written and verbal); 
• Experience in the Training & Learning field would be a plus

With you we will:

• Administrate training and educational programs involves processing the creation and modification processes of educational objects in the iLearn system, including events, training sessions, online courses, videos, materials, and tests. This also includes the registration of participant lists and the mass uploading of events and sessions.
• Manage Learning & Development incoming requests (through the Contact Center, MS Outlook) involves acting as the subject matter expert for in-scope processes and market-specific knowledge, resolving incoming L&D queries.
• Prepare different types of reports such as tracking participant attendance and training effectiveness in the systems.
• Coordinate of technical issues resolution and driving it with impacted teams.
• Analyze and verify periodic internal reports on the quality of services provided; complying with Key Performance Indicators (KPIs) (Service Level Agreements (SLAs)) and conducting an analysis of the root causes of errors/deviations, as well as participating in determining problem-solving methods.
• Participate in the implementation of Programs for continuous improvement and standardization of processes in the serviced markets.
• Ensure proper and timely documentation of process updates in the Standard Operating Procedure.

What’s in it for you: 

• Remuneration package: annual salary review & bonus, 28 days of paid vacation, paid sick leaves, medical insurance, lunch allowance, IT Club discount program;
• Official employment;
• Personal & Professional development opportunities
• International environment and diverse team;
• Possibility of distance work 

How we will proceed:

You send us your CV → We contact relevant applicants → Interview with a Recruiter → Technical task submission → Interview with Hiring Team → Job Offer communication to the Finalist → First working day

Sounds exciting? Submit your CV today!