POSITION SNAPSHOT

Location: Meycauayan, Bulacan, PH / Rockwell, Makati
Company: Nestlé Business Solutions
Full-time
Bachelor’s Degree
3+ years of experience

POSITION SUMMARY

Joining Nestlé means you are joining the largest food and beverage company in the world.  At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.  

Our Team in Nestlé Business Solutions is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?

A DAY IN THE LIFE …

Drive continuous improvement initiatives to achieve customer centricity in Integrated Order to Cash aiming to minimize waste, reduce complexities and drive automation/provide operational excellence. Identify and implement global innovation solutions in emerging technologies that will improve reliability (via granular), and better customer experience (via immediate and reliable responses) and reduced costs (via increased automation).

• Lead aspects of the design, deployment, and management of process/technology change and ensure successful implementation to achieve business value. Continuously analyze and assess O2C process to identify opportunities for optimization and improvement.

• Engage and collaborate with project team and SMEs across Markets, Centers, Zone, and IT to establish effective collaboration and lead a robust governance structure, ensuring timely achievement of project objectives. Communicate benefits of the initiatives for our customers and Nestlé. Identify risk and assess escalation requirement.

• Identify and assess the impacts of change across various dimensions, including organization, technology, and processes, and coordinate change management efforts across teams to ensure seamless execution and minimize any adverse business impact. Ensure that the improvements are continuously translated directly into a visible and tangible value.

• Act as a functional expert to ensure consistent alignment and adoption of best practices and technology across all markets. Implement best practices to drive Customer Centricity framework in the market and through commercial & customer collaboration

• Ensure right capabilities are being established within market/center teams to sustain performance. Ensure the establishment of comprehensive project documentation to sustain implemented changes. establish and track proper measures for continuous improvement.

ARE YOU A FIT?

• Graduate of a Bachelor's Degree
• 2–3 years of project management experience, with proven exposure to remote project delivery and market-facing projects.
• Expert competency in E2E Value chain. Solid understanding of the O2C flow and key business functions outside of the O2C stream
• PLUS: Recognized subject matter expert in E2E typically obtained through advanced education and work experience
• Proven experience in project management, process optimization, change management, and stakeholder management
• Experienced in using effective improvement approaches, applying NCE principles while leveraging functional tools along with NCE methods and tools (including E2E flows)
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced and dynamic environment