Position Snapshot

• Location: Meycauayan, Bulacan, PH
• Company: Nestlé Business Services AOA, Inc.
• Full-time
• Bachelor’s Degree
• 5+ years of experience

Position Summary

Provides operational support for delivery of Global Mobility programs and processes across multiple countries supported by the Global Mobility CoS. The position holder takes overall ownership of assignment/transfer cases, foresees developments and steers pro-actively the transfer and involves all parties. He/she fosters the required information flow and necessary internal and external adjustments in the processes and services as well as timely decisions. He/she prepares packages & conditions for the future expatriate, explain international mobiliy policies, and coordinates the transfer. He/she build effective relationship with the clients (markets, businesses).

A day in the life of...

• Preparation, communication and implementation of expat compensation packages in line with the applicable policies, guidelines and processes. He/she counsels and supports the Assignee/Transferee in all questions around the applicable mobility policy as well as the mobility processes and service. In addition, he/she is the main contact for all involved parties to ensure supportive, efficient and smooth services. The Global Mobility Specialist will ensure a consistent application and execution of Nestlé’s Global Mobility policies. For any local specialties, he/she works closely together with the respective local parties involved. All transfer-related documents are prepared at the highest quality and stored as described in the different processes' check lists.
• Key contact for the expatriate and the markets throughout the expatriate lifecycle: ensuring flawless coordination of all types of international mobility processes, coordinates and tracks all services during the entire assignment life cycle and keep all parties proactively about status informed.
• Working in collaboration with internal & external stakeholders: ex. vendors, local teams. Respectful and trusted partnership with all stakeholders and providers participating in the international mobility process to ensure efficiency throughout the international mobility process. Act as a point of escalation.
• Act as project manager or contributor to continuous improvement projects, deployment of new systems, processes, integration of new vendors or implementation of policies.
• Preparation of reports for the Strategic KPIs and Statistics related to Global Mobility for the Business to use in problem solving and decision-making. Enhance overall efficiency and effectiveness and track process related KPIs
• Super user of Global Mobility management software. Provide training to team member and market global mobility team. Ensure appropriate update of the system and proper use.
• Ensure full compliance in the Global Mobility area, including meeting internal controls as well as external tax, social security, immigration and labour laws.
• Liaise with Markets and Effectively track the Global Mobility costs per employee. Track Global Mobility exception and ensure execution of process.

What will make you successful...

• Graduate of a bachelors degree with good scholastic records
• Strong customer orientation & exceptional commitment to deliver quality service, high sense of urgency in executing operational activities
• With good interpersonal skills and can work with minimum supervision
• Can work in a fast-paced and highly demanding environment, able to handle pressures and demands from multiple customers and competing priorities
• Strong team player and able to adapt to different levels in the organization
• Proactive, keen to details, results focused, and organized
• System and process-oriented with the ability to identify critical issues
• With average written & verbal communication skills in English
• Knowledgeable in MS Office Applications
• Knowledge in Assignment Pro is an advantage but not a must