A day in the life of...

• Contribute to the success of the assigned E2E service by exceptionally delivering the function's KPI and SLA while using the language assigned. Serve as a language expert.
• Learn and work on execution of PDP objectives and E2E plans in line with NBS Centre strategy.
• To execute accurately and timely daily activities and functions as provided by the E2E assignment using the expected language expertise.
• Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible.
• Execute identified business and internal controls.
• Execute PDP plan created in cooperation with the Line Manager
• Analyze and check KPIs on quality of services provided and present during DORs.
• Ensure compliance with Nestlé standards in all executed activities.

What will make you successful

• Can effectively communicate in English and Japanese in a business setting. Preferably JLPT N1/N2/N3 Passers or Native Japanese Speakers
• 1+ experience in any field/industry
• With working knowledge in SAP or MS Applications
• Proven ability to collaborate with cross-functional teams to deliver solid business results.
• Willing to adjust shift schedule as demanded by the business

Benefits

• Competitive Salaries up to 14 months pay 
• Rewarding career in a global setting - exposures in Asia, Oceania, Africa, and Americas
• Trainings and continuous development opportunities
• Internal career opportunities within the Nestle group
• Annual bonus (contingent to the performance of the employee and the business)
• Expanded Parental Support leave and benefits
• Access to Staff shop to avail of discounted Nestle products

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.