• Ensure the timely generation of Purchase Requisitions in adherence to the Procurement policies and standards and NBS SLAs

• Ensure the timely generation of Goods Receipts in adherence to the Procurement policies and standards and NBS SLAs

• Ensure the timely resolution of Parked and Blocked items and notification treatment

• Ensure the timely resolution of GR/IR pending

• Guarantee operational communications - Perform operational meetings with the markets & suppliers

• Ensure deliveries related to the scope of Requestor for You, as communication with Suppliers, Business Unit User and Buyers.

• Ensure the quality in daily activities.

• Ensure the deliverables in compliance with Nestlé Policies.

• Ensure the management and prioritization of requests.

• Ensure process flow continuity by performing follow up with the Suppliers, Business Unit Users and Buyers.

• Ensure review and management of requests within the scope, using judgmental and analytical procurement perspective to review it

• Ensure review and management of the purchase order generation, follow up to approvers

• Ensure review and management of pending invoices, follow up to suppliers

• Participate and contribute to quality opportunities - Propose and deliver actions to solve the problems

• Perform and lead the workplan and equitably distribute the operational activities, ensuring the management and prioritization of requests.

• Generate and fulfill enhanced operational analytical reports

     *PR/PO reports

     *GR/IR reports

     *TSQ reports, and presentation

     *Operational performance reports.

     *KPIs reports

     *SOP creation, management and maintenance

     *SR creation, management and maintenance

• Ensure process optimization and quality opportunities actions - Propose and deliver actions to solve the problems

• Ensure communication, review and guarantee the cascading of operational updates (Alignments, Tool, WoW) with team & markets.

• Ensure generic mailbox management

• Ensure query & issue attendance, with fast resolution.

• Ensure the resolution of SPOCs requests, with high sense of priority

• Ensure knowledge - Continuously develop and maintain adequate process and market knowledge of all markets/categories in scope

• Generate and execute initiatives for process automation.

• Generate and execute initiatives for process digitalization

• Execute and facilitate operational meetings with markets - Touchpoint with markets/BUs

• Be a master technical reference about the system tools, process to provide information about the transactional activities.

• Be able to able to analyze data and summarize business facts.

• To analyze trends, root cause analysis of mistakes/errors and problem solving, with agility and fluidity.

• Self-prioritization of activities, balancing short term and long term.

• Participate and lead action plans to correct deviations in services and process improvements

• Participate in continuous improvement programs and standardization of processes

• Responsible for issue escalation to the operation lead