Position Snapshot

Job title: Content Specialist
Schedule: Temporary - Fulltime  
Location:  Montreal, QC

Nespresso is on a mission, through uncompromising choices, to bring exceptional and sustainable coffee to your home. With every cup, we elevate coffee moment into a movement, with taste and purpose. Cultivating coffee as an art, to grow the best in each of us.
 

Position Summary

The content specialist is responsible for operational excellence in the area of structuring, publishing, updating, sharing and archiving of documentary databases / tools.

Benefits

•    Competitive wage + Annual Bonus 
•    Free coffee machine + Monthly Nespresso credit  
•    Exclusive employee discounts  
•    Excellent training and development programs 
•    Growth opportunities  
•    Free unlimited coffee during working shifts 
•    And much more!! 

A day in the life of...

-    Oversee the development of an editorial strategy;
-    Be responsible of the FAQ website for the Canadian market;
-    Manage and keep updated the Intranet publications and in particular ‘Share Club for Retail /CRC /Trade;
-    Manage and keep updated the Marketing activities (Promotions, campaigns, etc.);
-    Drive continuous improvement;
-    Assure continuous improvement such as analyzing, challenging and improving all Nespresso handling processes.

What will make you successful

-    Must be bilingual in French and English
-    University degree or equivalent in Communication or in Quality or in business/ management
-    Minimum of 3 to 5 years of experience in a similar role
-    Proven experience in document management or in internal communication, with a very good understanding of customer relationship environment
-    Perfectly master Microsoft Office (including Sharepoint)
-    Excellent written and oral communication skills
-    Organization skills
-    Critical thinking skills and the ability to analyze complex information and develop strategic insights and recommendations

Nespresso is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nespresso will work with you to ensure that you are able to fully participate in the process. 

Candidates will be considered as they apply.

Nespresso Canada, a division of Nestle Canada!