At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

POSITION SUMMARY:

Join our team as a Sr Analyst (Audiences) and take charge of building, managing, and standardizing user audiences at Nespresso. By leveraging data from diverse digital channels, you will contribute to our customer data platform (Segment) and enable seamless communication, targeted advertising, and effective tracking. Collaborating closely with cross-functional teams, you will define audiences and ensure their availability across all channels, empowering us to create impactful multi-channel campaigns with consistent messaging. Be a part of our mission to deliver exceptional experiences to our customers through strategic audience management.

Hybrid opportunity: 2 days onsite at Nespresso USA's NYC Manhattan Herald Square office, with the remaining days working remotely from home.

RESPONSIBILITES:

Segment CDP Subject Matter Expert:

• Build data mapping from multiple sources to create a combined user view
• Work with stakeholders to build channel specific audiences
• Work with stakeholders to build cross channel audiences
• Integrate all channel destinations in CDP to receive audiences

Project Management:

• Manage competing timelines and priorities while being Responsible for understanding business needs and strategic impact of projects
• Build project timelines and project plans to manage key stakeholders and interim deadlines for on-time delivery
• Evaluate potential risks and hedge accordingly

Stakeholder Management:

• Responsible for translating business needs into detailed requirements for technical teams
• Responsible for communicating data management process into non-technical language

REQUIREMENTS:

• Bachelor’s Degree , with studies in STEM field preferred
• 3+ years of experience working with digital customer data like website interactions, CRM or Media data
• 2+ years’ experience in Media, Ecommerce or DTC industry
• Experience using Python, R, SQL and other scripting languages
• Experience in Agile Product Management
• Qualitative analytical ability and familiarity with A/B testing
• Strong project management skills to handle competing and parallel project demands effectively
• Experience managing cross functional stakeholders - Marketing, Sales, Product, IT
• Working knowledge of various Marketing disciplines: customer segmentation, Email/SMS programs, social media, paid media, call center operations

SKILLS:

• Structured, process-oriented, and analytical self-starter
• Strong problem-solving mentality and continuous improvement mindset aligned with NCE (Nestlé Continuous Excellence).
• Analytical, self-starter
• Pragmatism and flexibility
• Deliverables-focused and time-bound with a high tolerance for stress
• Strong personal and resource time management skills, with the ability to work effectively with distributed teams
• Strong Visualization Skills and ability to transform data into information through graphical representations
• Personable and trustworthy with the ability to manage expectations

The approximate pay range for this position is $115,000- $130,000 base. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location.

Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits.  Incentives and/or benefits packages may vary depending on the position. Learn more at:

About Us | Nestlé Careers (nestlejobs.com)

Requisition ID#351057 

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
 
This position is not eligible for Visa Sponsorship.
 
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