Position Snapshot

Business areas: Nestlé Health Science

Job title: Territory Manager

Location: Laval, Lanaudiere, Laurentide, Outaouais, and Abitibi

Position Summary

We are looking for a Territory Manager that will be responsible to drive growth and deliver on lead measures and sales targets through the effective selling of Nestlé Health Science products within the Acute, LTC and Community channels.

A day in the life of...

• Develop territory level business and customer plans, which includes effective analysis of territory level data, environmental scan, identification of opportunities and risks, development and tracking execution against account and customer plans.
• Customer plans will be aligned with the National Integrated Commercial Plan. The Plan will optimize opportunity in Acute and LTC through compliance, upselling and efficiency creation as well as drive growth in targeted areas of opportunity in the Community. This role will have a focus within the Acute and Community channels resulting in the achievement of community targets through the creation and execution of strategic discharge/community business plans focused on enabling/disrupting community spin.
• Effectively execute against territory level business plan and customer plans. Achieving sales targets both individually and within team.
• Identifying the customers explicit needs and delivering NHSc solutions to position NHSc as the market leader. Identifying and liaising with influencers/decision makers to gain deeper insights of the patient journey (disease state specific), latest market trends and competitive activity within the Acute, LTC and Community channels.
• Maximize sales focused face to face customer interactions.
• Identify, validate, and develop sales opportunities based on facts, logic and experience and plan effectively through customer mapping (focused on key decision maker and influencers) and resourcing to execute on opportunities.
• Adapting to others social styles to obtain a mutually beneficial outcome, both internally and externally. Example: Build customer advocacy that will enable Nestlé Health Science products to be recommended and used for the appropriate patient.
• Maintain and leverage the CRM tool to assess and adjust investment to ensure alignment to opportunities.
• Navigate difficult and complex social situations internally and externally. Example: actively listen, understand, and appreciate other perspectives, getting to root cause and determining the most appropriate response in the moment to get to the most desirable outcome for all involved. 
• Adherence to all company principles, policies, including safety and local regulations including administrative processes and requirements (eg. expense submissions, FHF safety reporting, vehicle maintenance and reporting, completion of mandatory training, meeting defined deadlines,…)
• Adapting effectively to changes in the business environment and responding by integrating the change smoothly into business plans, customer contact plans and processes.
• Active participation in meetings, events, and conferences.

What will make you successful

• University degree in business and/or science. Registered dietitian background is an asset. 
• Minimum 2 years of direct sales or related business experience, preferably in the Health Care/Medical/Pharmaceutical Industry.
• Strong business acumen. Ability to navigate information and data to make informed business decisions and recommendations. (Example: prioritization of accounts, effectively allocation of resources against opportunities).
• Ability to influence to deliver optimal business and patient outcomes. Demonstrated ability to use scientific/clinical information effectively to support the use of NHSc products. 
• Ability to develop business relationships with key stakeholders. 
• Strong organizational skills and ability to multitask.
• Must be fully Bilingual in French.
• Able to demonstrate creativity and possesses entrepreneurial/hunter attitude. 
• Polished professional having excellent communication and presentation skills 
• Computer literacy and expertise in Microsoft Office applications (Word, Excel, PowerPoint). 
• Valid full driver’s license and safe driving record is required. Open to frequently travel within the assigned territory.