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Key Account Manager

Key Account Manager

The creation of exceptional out of home food experiences is the business of Nestlé Professional. We are a food and beverage company dedicated to partnering in and furthering the business of everyone involved in the foodservice and hospitality industry. Our passion is food and beverages and our aim is to develop close relationships with all our partners and use our global experience and know-how to share new, profitable, business ideas, trends and insights to ultimately help you achieve ongoing consumer satisfaction through our brands, products and solutions. Whatever your business challenges, ideas or opportunities, we will work by your side to help you realise the success you dreamed of and to always provide a memorable culinary experience for your guests. We are not just in the business of food and beverages but dedicated to delivering exceptional satisfaction on every plate and cup, dedicated to making more possible, with you. Learn more by visiting www.global.nestleprofessional.com.

Position Snapshot

Location: Petaling Jaya, Selangor, MY
Company: Nestlé Malaysia (Nestle Professional)
Full-time
Bachelor’s Degree
5+ years of experience

 

Position Summary

We are looking for a Key Account Manager to assist the National Sales Operation Manager & Regional Sales Manager NP to achieve the sales objective by developing and growing the key account of NP business at HOU & Branch Level.

 

This person will deliver operation excellence by categories and channels to meet the set and Implement strategic channel plans and key regional and local initiatives to achieve ambition to be the leader in branded non-carbonated beverage and food solutions.                                                                                                                                                                                                                                                

 

A day in the life of...

  • You are accountable for delivering individual targets for specific Category/Product Revenue and or Food and Beverage within the negotiated agreements and NP branch stock inventories, Market returns and credit day at the branch      
  • You will also be accountable to plan and control customer specifics marketing/promotional activities in order to contribute to the development of NESTLE’s products and brands in line with channel plan.
    These include:-

    Joint Promotions with key customers
    New Products list ins (current, new and customized products)
    Manage contract and tender negotiations
    Identify and exploit business opportunities within accounts & categories gaps- Manage the key account customers and competitive edge nestle vs key competitors
    Implement Channel based projects for improvement of productivity gains or greater market penetration and customer relationships.
    To negotiate and review terms with key customers (Chain account) by categories and optimum usage of PTE funds for volume drive
    Analyze & feedback the ever-changing market situations, identify and evaluate key problem areas as well as opportunities covering his/her products and customers
  • You are to coach the sales team in product knowledge/application, selling & negotiation skill and must be able to provide guidance to vending technical and QA teams.                                                                                                                  
  • You will be accountable for the FOOD & Standard Beverages Post promotional evaluation to HOU & Responsible for all trade activities are submitted by the KAEs for crediting after the end date.
  • You are to Co-ordinate and follow through with the implementation of the promotional activities and to monitor and control promotional expenses or support
  • Ensuring effective execution of brand communications for relevant channels to drive brand visibility, awareness and subsequently purchase/ repeat purchase and driving consumption moments via marketing programs/ activities.
  • Collaborate with peer Customer Managers to share Customer best practices, liaise with Marketing, CCSD, Field Sales and Supply Chain to drive Customer related initiatives
  • Ensure development of careers, succession plans, development and coaching of direct reports

 

 

What will make you successful

  • More than 5-7 years in Marketing or Sales, and over this period has successfully delivered on KPIs, especially top and bottom-line business results
  • Has prior experience in Leading a team of Customer Key Account.
  • Understands all sales functions i.e. (CCSD, Customer, Field Sales Operation)
  • Has demonstrated success in a number of diverse sales roles.
  • Demonstrated ability to motivate and develop people
  • Experience in Out-of-home category.

 

Nestlé is 308,000 employee strong and are driven by the purpose of enhancing the quality of life and contributing to a healthier future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic international working environment with constant opportunities for development. Want to learn more? Visit us at www.nestle.com.

The creation of exceptional out of home food experiences is the business of Nestlé Professional. We are a food and beverage company dedicated to partnering in and furthering the business of everyone involved in the foodservice and hospitality industry. Our passion is food and beverages and our aim is to develop close relationships with all our partners and use our global experience and know-how to share new, profitable, business ideas, trends and insights to ultimately help you achieve ongoing consumer satisfaction through our brands, products and solutions. Whatever your business challenges, ideas or opportunities, we will work by your side to help you realise the success you dreamed of and to always provide a memorable culinary experience for your guests. We are not just in the business of food and beverages but dedicated to delivering exceptional satisfaction on every plate and cup, dedicated to making more possible, with you. Learn more by visiting www.global.nestleprofessional.com.

Position Snapshot

Location: Petaling Jaya, Selangor, MY
Company: Nestlé Malaysia (Nestle Professional)
Full-time
Bachelor’s Degree
5+ years of experience

 

Position Summary

We are looking for a Key Account Manager to assist the National Sales Operation Manager & Regional Sales Manager NP to achieve the sales objective by developing and growing the key account of NP business at HOU & Branch Level.

 

This person will deliver operation excellence by categories and channels to meet the set and Implement strategic channel plans and key regional and local initiatives to achieve ambition to be the leader in branded non-carbonated beverage and food solutions.                                                                                                                                                                                                                                                

 

A day in the life of...

  • You are accountable for delivering individual targets for specific Category/Product Revenue and or Food and Beverage within the negotiated agreements and NP branch stock inventories, Market returns and credit day at the branch      
  • You will also be accountable to plan and control customer specifics marketing/promotional activities in order to contribute to the development of NESTLE’s products and brands in line with channel plan.
    These include:-

    Joint Promotions with key customers
    New Products list ins (current, new and customized products)
    Manage contract and tender negotiations
    Identify and exploit business opportunities within accounts & categories gaps- Manage the key account customers and competitive edge nestle vs key competitors
    Implement Channel based projects for improvement of productivity gains or greater market penetration and customer relationships.
    To negotiate and review terms with key customers (Chain account) by categories and optimum usage of PTE funds for volume drive
    Analyze & feedback the ever-changing market situations, identify and evaluate key problem areas as well as opportunities covering his/her products and customers
  • You are to coach the sales team in product knowledge/application, selling & negotiation skill and must be able to provide guidance to vending technical and QA teams.                                                                                                                  
  • You will be accountable for the FOOD & Standard Beverages Post promotional evaluation to HOU & Responsible for all trade activities are submitted by the KAEs for crediting after the end date.
  • You are to Co-ordinate and follow through with the implementation of the promotional activities and to monitor and control promotional expenses or support
  • Ensuring effective execution of brand communications for relevant channels to drive brand visibility, awareness and subsequently purchase/ repeat purchase and driving consumption moments via marketing programs/ activities.
  • Collaborate with peer Customer Managers to share Customer best practices, liaise with Marketing, CCSD, Field Sales and Supply Chain to drive Customer related initiatives
  • Ensure development of careers, succession plans, development and coaching of direct reports

 

 

What will make you successful

  • More than 5-7 years in Marketing or Sales, and over this period has successfully delivered on KPIs, especially top and bottom-line business results
  • Has prior experience in Leading a team of Customer Key Account.
  • Understands all sales functions i.e. (CCSD, Customer, Field Sales Operation)
  • Has demonstrated success in a number of diverse sales roles.
  • Demonstrated ability to motivate and develop people
  • Experience in Out-of-home category.

 

Nestlé is 308,000 employee strong and are driven by the purpose of enhancing the quality of life and contributing to a healthier future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic international working environment with constant opportunities for development. Want to learn more? Visit us at www.nestle.com.

PETALING JAYA, MY, 47810

PETALING JAYA, MY, 47810

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