Position Snapshot

Location: Petaling Jaya, Selangor, MY

Company: Nestlé Malaysia (Nestlé Health Science)
Full-time
Bachelor’s Degree
5+ years of experience

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world.  At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.  A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it.  With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

We are looking for a Commercial Excellence Manager to maximize field force performance through Competency & Skill development, Selling Process improvement and deployment of proven best practices and tools. In collaboration with the Regional sales Excellence Head, to continually coach and develop the sales in search for excellence.

A day in the life of a Commercial Excellence Manager

• Work with sales leads to adapt and execute locally for optimized customer profiling, segmentation & targeting, sizing, structure and territory alignment, target setting and KPIs definition, competitive compensation and incentive plans across field forces and management of Customer Relationship Management (CRM) system                              
• Strengthen the team through coaching, development and training and ensure a pipeline of talent for the business.
• Build a regional network within the sales community and keep a fluent communication flow with the regional Sales Excellence team.
• Build on globally/regional defined processes, implement talent management from recruitment to long term career development of the sales community.
• Assist in the development and delivery of training programs to include New Hire Training, National and Regional Sales Meetings and online training courses.
• Assist in the development and delivery of technical training related to the CRM system and Territory Business Action Plans.
• Assure trainees are able to clearly articulate the clinical message and supportive scientific evidence and the ability to overcome competitive objections.
• Provide full support for daily usage of CRM system by the sales force. Regular review of business needs to recommend CRM system enhancements.
• Works in conjunction with cross functional teams to develop marketing and sales tools.  Support new product launches with development of SFE related materials and training workshops

What will make you successful

• Bachelor’s degree in nutrition, Nursing, Sciences or Business
• 4 - 8 years of medical nutrition or pharmaceutical industry experience in sales and marketing, sales training and SFE functions, with strong business acumen skills, presentation skills, high proficiency with Business Planning tools and Retail experience.
• Proven successful track record in CRM System, Customer Targeting, Resource Allocation, sales training, proficiency with PSS, WAS and Veeva a plus