Position Snapshot

Location: Petaling Jaya, Selangor, MY
Company: Nestlé Malaysia (Sales Division)
Full-time
Bachelor’s Degree
3+ years of experience

Position Summary

To deliver accelerated sales, market share targets through creating, selling and executing the category commercial elements of customer Joint Business Plan with the Customer. To build Nestle’s reputation in the customer, ensuring that the Nestlé policies & principles are applied in all aspects of the business relationship. To Lead the internal agenda and be the “go to” person for issues and opportunities relating to the customer in the category.

A day in the life of a Customer Manager

• Develop, agree, and implement the annual account development plan / JBP for required categories and manage within CP&M and internal purchases.
• Sell range of Nestlé products to designated account to meet sales and profit targets and market share objectives within the agreed TTS budget.
• Drive business relationship with account, understand the customers’ business and ensure customer intimacy.  To maintain close and frequent contact with all necessary personnel within customer and Nestlé to resolve challenges, issues and queries as they arise.
• Key Relationship within Nestle internally which you would be working with would be Marketing, CCSD, Field Sales, Finance, Supply Chain, Corporate Communication, Legal and corporate affairs

What will make you successful

• 'Education:  University degree level or graduate caliber.
• 2-4 years’ Experience in commercial experience, preferably with good knowledge of FMCG, retailing and retail customers
• Experience with CCSD background will be an added advantage
• Skills required - Result oriented, great communication skills and able to lead with example.

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.