The Opportunity

At Purina, it's no secret that pets are our passion. Our vision is to be the world’s most trusted company in enriching the lives of pets and the people who love them. 

We’re dedicated to improving the health and lifestyle of cats and dogs through quality nutrition and care. Put simply, we believe a healthy pet makes for a happier home and our commitment to dogs, cats and their owners has made us a world leader in pet care.

The bonds we have with our pets nourish their lives as well as ours – we truly believe Pets and People are better together.

We are looking for a dynamic and strategic Customer Business Manager on a 9-months fixed term contract (commencing end of Aug 2025) to join our Pet Specialty team, with a focus on implementing strategies for the Pet Stores and the Vet channel.

A day in the Life…

• Develop and implement the strategy for the 'Pet Specialty’ channel, focusing on both short-term and long-term objectives.
• Oversee the budget for the Pet Specialty’ channels to ensure financial objectives are met.
• Responsible to lead relationships with external partners (Key accounts and wholesalers) to drive strong alignment with Purina, negotiations & day to day business management
• Achieve objectives and key performance indicators (KPIs) specific to the channel, ensuring alignment with overall business goals and enhancing customer engagement.
• Collaborate closely with regional and global teams to ensure strategic alignment and enhance customer initiatives.
• Build strong relationships with key stakeholders. Work with Supply Chain for accurate forecasting, guide the Field team on priorities, and collaborate with Marketing on Advocacy and Acquisition programs to drive growth.
• Develop promotional strategies, forecast, and report in a monthly business plan cycle.

What will make you successful: 

• Proven senior experience Customer Business Management and in leading a Customer Key Account team with a focus on a collaborative leadership approach.
• Strong knowledge of the Pet Speciality and/or Vet Channel, with a track record of achieving targets.
• Strong understanding of all partner functions, including Market Development Organization (MDO), Marketing, Customer management, and Field sales.
• Excellent communication and interpersonal skills to effectively collaborate and engage with stakeholders.
• Strong financial knowledge, analytical abilities, and business acumen.
• Ability to adapt to changing market dynamics and drive results.

Full New Zealand working rights and applicants may be required to undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role.

Benefits

You will have the chance to work with an outstanding and highly engaged team, build and grow your career with an inclusive, global FMCG leader.
 
In addition, we offer:

• Hybrid working model
• Varied career experiences and personalised development support
• Wellbeing benefits including vaccinations and health insurance discounts
• Diversity & Inclusion initiatives and program
• Access up to 5 additional days of leave to support your health and wellbeing 
• Attractive Salary and generous bonus
• Strong career opportunities in the world largest Food and Beverage Company (locally and globally)

Our Story

At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering an inclusive, diverse, and collaborative environment, embracing innovation, and empowering people and teams to win.

We aim to hire respectful, curious, value driven and inspiring people who care about the people’s lives that we touch every single day.

Be a force for good.

For more information, please visit our website Nestlé | Welcome | Get In Touch New Zealand (nestle.co.nz)

We want to make finding your dream job possible. If you require additional support with your application, please contact us at careers@au.nestle.com 

Apply today!