Position Summary

A permanent opportunity currently exists for a Demand Management Analyst to join the Customer Solutions Centre team here at Rhodes. 
Supporting the Head of Customer Solutions Centre, you will be responsible for effective management of stock allocation process, including proactively reviewing demand & supply simulations and executing customer behaviour analysis. You will actively build relationships across Nestlé ensuring the highest levels of order fulfilment across Australia and New Zealand.

A day in the life of...

• Product management activities e.g. Product Allocation, Item Substitution, Exception block, for One Nestlé businesses, 
• Own and drive all Order Fulfilment  activities including re ATP and availability tables for One Nestle businesses
• Assist with the reconciliation of withdrawal and or recall SKU’s process, completion and review.
• Review and maintain training documentation for relevant activities
• Conduct required analysis and reporting for order fulfilment, with the objective of improving responsiveness and maximising order fulfilment
• Conduct root cause analysis on fulfilment failures, identifying and addressing gaps in process and data
• Deliver and champion all analytics relating to order fulfilment
• Run meetings and work with stakeholders across Australia and New Zealand to align requirements and support availability
• Work with COS team as required to ensure products set up correctly
• Work with IT and Process optimisation to support new releases and ensuring testing and validation is completed.

What will make you successful

You have the ability to work with tight deadlines in a dynamic environment, delivering high quality outputs with strong attention to detail and an ability to work effectively and collaboratively as part of a team. Effective communication and stakeholder management skills are vital to your success as you develop working partnerships with both internal and external stakeholders.
The ideal candidate will have at least 2 years’ experience in a similar role, have exposure working in Customer Service and or Sales, ideally have previous B2B or B2C exposure and possess intermediate knowledge of root cause analysis, SAP and reporting. 
Applicants must be eligible to work in Australia and have Permanent Residency.  

COVID-19 VACCINATION

COVID-19 vaccination may be required to perform this role, based on the Public Health Orders applicable in some States and Territories and/or conditions of premises entry set by our customers. You will be required to provide evidence of your vaccination or medical exemption as part of our recruitment process.
Evidence:
•    Sight and record as sighted (all States and Territories exl Victoria).
•    Record and Hold: Victoria
Vaccination evidence includes:
•    an immunisation history statement
•    a COVID-19 digital certificate 
•    an email or other document (printed or electronic) from the Department of Home Affairs that confirms a person has completed an Australia Travel Declaration and has been vaccinated against COVID-19 overseas
•    a medical exemption, which includes a medical contraindication certificate 

Benefits

Flexible working hours and a hybrid working model 
Varied career experiences and personalised development support
Diversity & Inclusion initiatives and program
Paid parental and partner leave

Our Story

Nestlé enjoys a reputation as one of the world’s largest FMCG companies and a leader in nutrition, health and wellness. Our inclusive and high-performance culture is a testament to the great training, development, rewards and recognition we extend to every member of our 5000-strong Oceania workforce.
You can realise your full potential at Nestlé, working among the leading teams in nutrition, health and wellness. As part of a global network, you can use your skills to influence others and make a positive impact where you own a piece of the action. 
At Nestlé, you will work in a supportive environment where your ideas and points of view will be championed by a collaborative team. Together, we will drive the strength of our brands, the quality of our products, and the future of our business. 
At Nestlé, you can make a difference to millions of lives, every single day. As a large, global company that’s driven by purpose, you and your team can add your piece of legacy of creating a better, healthier future. 
In return you will have the chance to work with an outstanding team, and build and grow your career with an inclusive, global FMCG leader.
Nestlé Oceania supports a culture of diversity and inclusion in all that we do. Take a look at Careers at Nestlé Australia | Nestlé Australia (nestle.com.au) to see some of the ways we live and practice this every day in our workplace.
For more information please visit our website Nestlé Australia Home | Nestlé Australia (nestle.com.au) or Our LinkedIn page http://www.linkedin.com/company/nestle-s-a-
Apply today!