Sr Customer Account Analyst

Foods people love. Brands people trust. And a career that nourishes your future like no other.

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

This position is not eligible for Visa Sponsorship.

Position Summary

The Sr Customer Account Analyst owns the internal communication and building of data analytics to support the team’s needs while being responsible for the collaboration and analytical sales work to deliver on our key NCP annual business goals.

This position is accountable for capturing specific sales data on our business (what) with supportive insights (why) in the tracking of our business, coming with recommendations to the Customer Team with the data and fact based information to support recommendations. This includes such areas as total BU forecasting, business planning, financial analysis and builds in order to track our business reporting.

Leads in Analytics: Utilizes tools available through NCP as well as builds, creates and customizes data tracking to support our business needs.

Forward Looking in Data: Monitors and anticipates our business results and needs that support our growth with Albertsons. Ensures that we are utilizing the right tools to support this effort collectively to come with a clear and decisive position.

3Voice of the Insights: Provides collective team a point of view on the trends and insights as well as forward looking view to support cross-functional departments. Collaborating and aligning with these departments is critical to support our future customer needs (i.e. supply, displays, seasons)

Data Management Lead: Develops and or integrates new programs, systems or platforms that transition to Customer team (i.e. ISW-Osprey)

Responsibilities

Daily/Weekly Reporting-Provides analytics and insights on these critical reports. Leverages also for weekly forecast call with Director (AE Over-rides process).
CFR Prep & Leads-Works with AE’s and Director in build out of data and insights then delivers at monthly cross-functional sales forecasting meeting.
Business Development – support Account Executives to drive overall business development and strategy in the areas of pricing, merchandising, shelving, assortment, and new item development.
Pro-Planner-Updates and maintains critical information and data base
Has a deep understanding of customer needs and priorities within covered categories (i.e. KPIs, business/category goals, etc.)
Identifies opportunities to gain distribution on new products and improve product exposure (shelf positioning, advertising, and promotions) – including monitoring what competitors are doing
Collaborate with cross functional teams (Forecasting, Supply Chain & Sales Planning) to leverage syndicated data and insights in order to drive value for NCP through assortment initiatives
Add key insights and trends specific to the customer assisting in the development of In-Market Planning, Quarterly Business Review, Monthly Business Review decks and any other as requested by leadership.
Creates or customizes presentations for the categories they support by adding fact-based data and trends specific to the customer needs (Category, Competition, Customer, Consumer)

Summary of Experience Needed

High school Diploma – required
College BA/BS – preferred

Required Knowledge, Skills and Abilities

2+ years of experience working with data i.e. Retail Link
2+ years of experience working with Nielsen and/or IRI and shelf software data
2+ years working with Sales forecast/ Trade funds management (TPM) systems
Proficient in setting priorities, meeting deadlines, and managing multiple projects
Advanced knowledge of Microsoft Office Excel and PowerPoint

Requisition ID

161268

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Foods people love. Brands people trust. And a career that nourishes your future like no other.

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

This position is not eligible for Visa Sponsorship.

Position Summary

The Sr Customer Account Analyst owns the internal communication and building of data analytics to support the team’s needs while being responsible for the collaboration and analytical sales work to deliver on our key NCP annual business goals.

This position is accountable for capturing specific sales data on our business (what) with supportive insights (why) in the tracking of our business, coming with recommendations to the Customer Team with the data and fact based information to support recommendations. This includes such areas as total BU forecasting, business planning, financial analysis and builds in order to track our business reporting.

Leads in Analytics: Utilizes tools available through NCP as well as builds, creates and customizes data tracking to support our business needs.

Forward Looking in Data: Monitors and anticipates our business results and needs that support our growth with Albertsons. Ensures that we are utilizing the right tools to support this effort collectively to come with a clear and decisive position.

3Voice of the Insights: Provides collective team a point of view on the trends and insights as well as forward looking view to support cross-functional departments. Collaborating and aligning with these departments is critical to support our future customer needs (i.e. supply, displays, seasons)

Data Management Lead: Develops and or integrates new programs, systems or platforms that transition to Customer team (i.e. ISW-Osprey)

Responsibilities

Daily/Weekly Reporting-Provides analytics and insights on these critical reports. Leverages also for weekly forecast call with Director (AE Over-rides process).
CFR Prep & Leads-Works with AE’s and Director in build out of data and insights then delivers at monthly cross-functional sales forecasting meeting.
Business Development – support Account Executives to drive overall business development and strategy in the areas of pricing, merchandising, shelving, assortment, and new item development.
Pro-Planner-Updates and maintains critical information and data base
Has a deep understanding of customer needs and priorities within covered categories (i.e. KPIs, business/category goals, etc.)
Identifies opportunities to gain distribution on new products and improve product exposure (shelf positioning, advertising, and promotions) – including monitoring what competitors are doing
Collaborate with cross functional teams (Forecasting, Supply Chain & Sales Planning) to leverage syndicated data and insights in order to drive value for NCP through assortment initiatives
Add key insights and trends specific to the customer assisting in the development of In-Market Planning, Quarterly Business Review, Monthly Business Review decks and any other as requested by leadership.
Creates or customizes presentations for the categories they support by adding fact-based data and trends specific to the customer needs (Category, Competition, Customer, Consumer)

Summary of Experience Needed

High school Diploma – required
College BA/BS – preferred

Required Knowledge, Skills and Abilities

2+ years of experience working with data i.e. Retail Link
2+ years of experience working with Nielsen and/or IRI and shelf software data
2+ years working with Sales forecast/ Trade funds management (TPM) systems
Proficient in setting priorities, meeting deadlines, and managing multiple projects
Advanced knowledge of Microsoft Office Excel and PowerPoint

Requisition ID

161268

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Rogers, AR, US, 72758