Position Snapshot (IMS Import Executive) 

Location: Nestlé Sijangkang (Nestlé Distribution Center) 
Degree: International Business, Marketing, Supply Chain, or related field
Experience: 5 years of experience in Supply Chain and Customer Service 

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

Key Responsibilities

• Manage and direct the Import Customer Service team to ensure the end-to-end import and re-import activities of Finished Goods, Semi-Finished Goods, Raw Materials, Packaging Materials, Spare Parts & Machinery, Product Samples, and Premium items into Nestlé Malaysia (Business Units, Factories, Co-packers, etc.) in order to support committed Customer Service levels and On-Shelf Availability by achieving On-Time Customs Clearance and Delivery, while maximizing benefits from tariff and duty privileges at the optimum cost.
• Supervise and provide consultation to New Import Product Development staff and other colleagues on import regulations, import requirements, tariffs and import duties, and all related import procedures to support sound business decision-making and ensure supply readiness according to BEM/BU launch targets and agreed timelines.
   
  • Act as the key contact point for Nestlé Affiliates, third-party Suppliers, Logistics Service Providers, Customs Authorities, and relevant Government Bodies for all import activities, including claims, complaints, returns, and refusals.

We're Looking For

• Bachelor's Degree in International Business, Marketing, Supply Chain, or a related discipline; MBA qualification is an added advantage.
• At least 5 years of experience in Supply Chain and Customer Service.
• Exposure to Import & Export operations, customs processes, or the shipping industry will be an advantage.
• Strong knowledge of Customs laws, regulations, tariffs, and import procedures.
• Excellent English communication skills.

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.