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Sr Inside Sales Representative

Sr Inside Sales Representative

 

 

The Out of Home (OOH) Division at Nestlé USA leverages its position as the world's largest food and beverage company to bring brands that you enjoy in your home, to other areas of your life such as the workplace, restaurants, hotels, and your neighborhood College or University. Our portfolio of products and solutions includes beloved brands such as Stouffer's, Coffee mate, Nescafé, and Starbucks. With our extensive networks and industry knowledge, we offer unparalleled support and guidance to foodservice operators, ensuring their success in a competitive market. We strive to contribute to a healthier future by providing the finest ingredients and operational knowledge to every type of foodservice operation. The strength of our trusted brands is supported by a team of skilled professionals who are dedicated to deepening their industry experience. Our team of culinary experts and skilled product developers partner closely with foodservice professionals to generate creative, branded food and beverage solutions that address a wide variety of needs. Our employees thrive on opportunities to grow and develop within the foodservice industry, ensuring that we are always at the forefront of industry trends and innovations.

 

The Inside Sales Account Representative contributes to Nestlé Out of Home’s success by providing ongoing regional account management support to a portfolio of foodservice operators, field sales and national account teams.  This position’s mission is to maximize profitability and retain existing business through various activity: selling-in products and seasonal promotions, distributing marketing and merchandising materials, setting-up and maintaining new accounts for field teams, equipment troubleshooting,  delivery logistics.  The role is office based  in either Solon, OH or Seattle, WA and requires in office 3 days per week (Tues, Wed, Thurs).  100% remote is not an option.

 

Responsibilities

  • Ensure accurate account contact information, venue, and programs in customer record management system
  • Answer customer inquiries related to SKU rationalizations, pricing changes and transfer of ownership for assets
  • Manage account requests including account set up and maintenance, equipment service, accounting disputes, product tracking and delivery
  • Gather information directly and indirectly with internal and external customers, to identify and implement creative solutions and resolve issues which negatively impact any aspect of the Nestlé’s relationship with its customers, and/or the timely and accurate delivery of products and services to external customers.
  • Participate in business planning with field leadership and CAMs to establish regional unit goals and priorities, identify customer needs and business opportunities achieve sales targets.
  • Develop and manage personal sales strategy to identify sales opportunities within existing customer portfolio
  • Establish, develop, and maintain business relationships with current customers in the assigned territory/market segment to generate new business for the organization’s products/services
  • Measure and report weekly sales and regional activities to ensure tier KPIs and sales goals are met.
  • Prepare and submit activity and results reports, including monthly and annual portfolio performance analysis
  • Sell-in equipment offerings, water filters and service plans
  • Report on customer needs, problems, interests, and potential for new products and services
  • Support quarterly/annual regional sales quotas by routing qualified opportunities for further development and closure
  • Actively participate in weekly or bi-weekly region calls as well as make in-person annual regional visits
  • Serves as field liaison regarding policy changes, inventory updates and unscheduled system or support interruptions

 

Experience

  • 2+ years of experience in a role with account management responsibilities
  • 2+ years of experience in a role with customer service
  • Knowledge or experience in the coffee or food service industry preferred
  • Bachelors' degree or equivalent work experience
  • Intermediate level Excel and PowerPoint required

 

The approximate pay range for this position is $50K to $65K. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com).

 

Requisition ID

283897 

 

#ORTSEAM

 

It is our business imperative to remain a very inclusive workplace.

 

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.  In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.  Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

 

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment.  All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

 

This position is not eligible for Visa Sponsorship.

 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy

 

 

The Out of Home (OOH) Division at Nestlé USA leverages its position as the world's largest food and beverage company to bring brands that you enjoy in your home, to other areas of your life such as the workplace, restaurants, hotels, and your neighborhood College or University. Our portfolio of products and solutions includes beloved brands such as Stouffer's, Coffee mate, Nescafé, and Starbucks. With our extensive networks and industry knowledge, we offer unparalleled support and guidance to foodservice operators, ensuring their success in a competitive market. We strive to contribute to a healthier future by providing the finest ingredients and operational knowledge to every type of foodservice operation. The strength of our trusted brands is supported by a team of skilled professionals who are dedicated to deepening their industry experience. Our team of culinary experts and skilled product developers partner closely with foodservice professionals to generate creative, branded food and beverage solutions that address a wide variety of needs. Our employees thrive on opportunities to grow and develop within the foodservice industry, ensuring that we are always at the forefront of industry trends and innovations.

 

The Inside Sales Account Representative contributes to Nestlé Out of Home’s success by providing ongoing regional account management support to a portfolio of foodservice operators, field sales and national account teams.  This position’s mission is to maximize profitability and retain existing business through various activity: selling-in products and seasonal promotions, distributing marketing and merchandising materials, setting-up and maintaining new accounts for field teams, equipment troubleshooting,  delivery logistics.  The role is office based  in either Solon, OH or Seattle, WA and requires in office 3 days per week (Tues, Wed, Thurs).  100% remote is not an option.

 

Responsibilities

  • Ensure accurate account contact information, venue, and programs in customer record management system
  • Answer customer inquiries related to SKU rationalizations, pricing changes and transfer of ownership for assets
  • Manage account requests including account set up and maintenance, equipment service, accounting disputes, product tracking and delivery
  • Gather information directly and indirectly with internal and external customers, to identify and implement creative solutions and resolve issues which negatively impact any aspect of the Nestlé’s relationship with its customers, and/or the timely and accurate delivery of products and services to external customers.
  • Participate in business planning with field leadership and CAMs to establish regional unit goals and priorities, identify customer needs and business opportunities achieve sales targets.
  • Develop and manage personal sales strategy to identify sales opportunities within existing customer portfolio
  • Establish, develop, and maintain business relationships with current customers in the assigned territory/market segment to generate new business for the organization’s products/services
  • Measure and report weekly sales and regional activities to ensure tier KPIs and sales goals are met.
  • Prepare and submit activity and results reports, including monthly and annual portfolio performance analysis
  • Sell-in equipment offerings, water filters and service plans
  • Report on customer needs, problems, interests, and potential for new products and services
  • Support quarterly/annual regional sales quotas by routing qualified opportunities for further development and closure
  • Actively participate in weekly or bi-weekly region calls as well as make in-person annual regional visits
  • Serves as field liaison regarding policy changes, inventory updates and unscheduled system or support interruptions

 

Experience

  • 2+ years of experience in a role with account management responsibilities
  • 2+ years of experience in a role with customer service
  • Knowledge or experience in the coffee or food service industry preferred
  • Bachelors' degree or equivalent work experience
  • Intermediate level Excel and PowerPoint required

 

The approximate pay range for this position is $50K to $65K. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com).

 

Requisition ID

283897 

 

#ORTSEAM

 

It is our business imperative to remain a very inclusive workplace.

 

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.  In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.  Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

 

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment.  All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

 

This position is not eligible for Visa Sponsorship.

 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy

Seattle, WA, US, 98104

Seattle, WA, US, 98104

Solon, OH, US, 44139


Nearest Major Market: Seattle

Apply now »