Foods you love. Brands you trust. And a career that empowers you to grow. 
 
At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
 
This position is not eligible for Visa Sponsorship.

As an HR Operations Specialist, you'll be at the heart of our dynamic HR team, collaborating with HR Business Partners across Nestle+ locations, including field, factory, and corporate. You'll play a pivotal role in shaping the employee experience from the early moments of an employee’s career to their final farewell. This is not just a support role; you'll be a trusted advisor, providing HRIS, process training, and consulting to HR teams, responding to routine inquiries, and acting as a key liaison between various HR Centers of Excellence.

You will be a key player in ensuring data integrity within our systems, overseeing compliance, and maintaining open lines of communication between HR and the business. This role is perfect for someone who thrives in a fast-paced environment, has a strong attention to detail and process orientation, and is passionate about making a tangible impact on the employee lifecycle.

Employee Data Quality & Process Management: 

• Execute employee system transactions and processes across the employee lifecycle using SAP/SuccessFactors, serving as a SME for HRIS and employee processes
• Manage full employee lifecycle processes, including position/requisition creation, new hire/transfers/promotion/term process execution, issue resolution/escalation (Payroll, Tax/Timekeeping, etc.), company relocation and vehicle program initiation, unemployment claim response, special payments and processing mass changes divestitures.
• Handle pre-employment processes, including data checks, and consult new hires on expectations and required documentation
• Maintain the integrity of SAP HR Master Data for client groups, ensuring accuracy of salary calculations, job titles/codes, approvals, and follow-ups.
• Manage the I-9 process for new hires, including reverification when needed.
• Oversee policy, process, and technology for the entire employee lifecycle, including employee file management.
• Lead SuccessFactors and SAP data audits, intake form audits, and transaction approval audit & controls.
• Prepare and maintain reports using internal tools such as dashboards.
• Optimize data quality through regular audits and ensure employee data is up-to-date and accurate.
• Support the HR Operations stream in integration activities for acquisitions and divestitures
• Manage ad hoc projects specific to client and business needs

Stakeholder Management:

• Develop relationships with key internal stakeholders to influence decisions and become a trusted partner with HR, Recruiting, and other business stakeholders
• Build and maintain strong relationships with other teams such as HRBPs, Talent Acquisition, People Insights/Analytics, Payroll, Global Mobility, Total Rewards, IT and more
• Act as an extension of the supported HR client groups, providing proactive guidance on people-related business decisions
• Maintain a strong service mindset to exceed customer expectations through process standardization, measurement, and continuous improvement while maintaining flexibility
• Manage and partner with third-party vendors (Equifax, Sterling, etc.)

Process Improvement:

• Identify, propose, and implement process improvements and enhancements
• Standardize and document HR and employee lifecycle activities
• Partner with different teams to develop Key Performance Indicators (KPI’s) to measure performance and help demonstrate the team’s value proposition

REQUIREMENTS AND MINIMUM EDUCATION LEVEL:

Bachelor's Degree is preferred, ideally in Business or HR-related field.

EXPERIENCE:

Minimum of 3 years of experience in a corporate environment, preferably in HR, Customer Service or related field.

SKILLS:

• Strong collaboration skills with a service mindset in a fast-paced environment
• Detail- and solutions-oriented, with the ability to handle multiple projects in a fast-paced environment.
• Excellent time management, organization, prioritization, and interpersonal skills.
• Strong written and verbal communication skills, able to interact with multiple levels of the organization
• Ability to maintain a high degree of confidentiality
• Affinity for end-to-end thinking and process improvement
• Embraces curiosity and challenges the status quo
• Synthesizing information to drive independent decision-making using judgment
• Solid math and analytical skills
• Strong computer skills, proficient in Microsoft Office suite (Outlook, Excel, PowerPoint, Word, Teams)

• Knowledge of SAP and SuccessFactors strongly preferred, with the ability to learn new tools and systems

job id 347578 

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It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.