Foods you love. Brands you trust. And a career that empowers you to grow. 
 
At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
 
This position is not eligible for Visa Sponsorship.

POSITION SUMMARY:  
This position reports to the Director of Learning & Development for the NUSA One Operations team and is responsible for building change management capabilities across both field and corporate teams. The L&D Change Manager will lead the integration of organizational change management practices to support ongoing transformational initiatives and critical HR programs within Operations. Success in this role requires the ability to build credibility and foster strong partnerships with business and HR stakeholders across One Operations. By applying effective coaching techniques, the Change Manager will support leaders in effectively navigating change and acting as change sponsors while also helping ensure all employees adopt to the Culture, Priorities and Behaviors required to achieve the operations strategy.

PRIMARY RESPONSIBILITIES:  

• Develop and Drive Change Capability Strategy
  • Design and lead the execution of a comprehensive change management capability-building strategy across NUSA One Operations, focusing on key areas such as sponsorship and people leader capabilities
• Coach One Operations Change Management Network
  • Provide coaching and guidance to One Operations Change Network to ensure consistent application of change management principles and provide consistent tools, methodologies, and language across functional and operational initiatives. Works in collaboration with the Business Transformation Office on aligned tools and methodologies. 
• Support Leadership Coaching and Mentorship
  • Partner with senior leaders to build change leadership capabilities through targeted coaching and mentorship, enabling them to lead effectively through transformation. Help inform leadership strategy and development planning for senior leaders in operations.
• Lead Change for Strategic Initiatives
  • Serve as the lead change manager for high-impact projects aligned with One Operations’ Must Win Battles, particularly within HR and Learning & Development. Project Examples: Digital People Enablement, Hourly Onboarding Rollout 
• Define and Coach Project Leads on Change KPIs
  • Establish clear success criteria and key performance indicators (KPIs) to measure the effectiveness of change across L&D initiatives. Supporting monitoring progress through regular assessments and data analysis to ensure alignment with strategic goals.
• Prioritize for Impact
  • Evaluate and prioritize change efforts based on organizational impact, resource availability, and alignment with strategic objectives to ensure focus on the most critical initiatives. Assess Change Maturity and provide agile solutions to highest impact projects and initiatives. 
• Facilitate Learning and Connect beyond One Operations
  • Design and facilitate workshops and training sessions, lead discussions to identify improvement opportunities, and maintain a repository of best practices and lessons learned to support continuous improvement and knowledge sharing across the organization.

SKILLS:  

• Demonstrated ability to quickly interpret data to understand the implications of various Change Management scenarios. Use data-driven insights to inform decision-making, anticipate challenges, and develop effective strategies to manage change
• Possess knowledge and curiosity to leverage digital tools, including AI, to support change management initiatives.
• Exceptional verbal and written communication skills
• Proficient in active listening and powerful questioning techniques to uncover insights and drive meaningful conversations.
• Ability to create a supportive and inclusive environment that encourages open communication and collaboration.
• Ability to organize time, information, and resources effectively to meet deadlines and respond to requests on a timely basis
• In-depth knowledge of Change Management methodologies and tools for projects of varying scope and scale
• Ability to adapt and learn quickly in a dynamic, changing environment and create a human-centered vision for Change
• Ability to distill highly complex and technical issues into simplified concepts to achieve common understanding and alignment across stakeholder groups
• Skilled in anticipating future issues and addressing them proactively to minimize or prevent impact
• Ability to negotiate with and influence others effectively
• Willingness to partner with key stakeholders and cross-functional teams to drive business results and meet deliverables
• Creative problem-solver with the ability to work from a blank slate and inspire others
• Ability to handle highly confidential HR information in a professional manner

REQUIREMENTS AND MINIMUM EDUCATION LEVEL:  

• Bachelor's degree with a preferred emphasis in Change Management, Business Administration, Psychology, Organizational Development, Communications, or Learning, or equivalent experience required; equivalent experience defined as at least 5 years of relevant, professional level working experience (see details below)
• Formal training or certification in change management (e.g. Prosci Certification)
• 7+ years of experience in a Change Management, Organizational Transformation, Strategic Communication or closely related role or equivalent education 
• (Preferred but not required) Experience working with HR professionals
• (Preferred but not required) Certification in coaching (e.g. Leadership Coaching for Organizational Performance certification, ICF Certification).

Job ID: 77041239
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It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition: 355670