Foods you love. Brands you trust. And a career that empowers you to grow. 
 
At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
 
This position is not eligible for Visa Sponsorship.

The Order Fulfillment Manager oversees the Order Fulfillment team within the Business Service Center.  This team manages the stock allocation process to prevent shortages to customer sales orders to maximize service and customer satisfaction.  Allocations are based on business rules and customer prioritization provided by Sales and Demand Planning to reflect commercial strategies.

PRIMARY RESPONSIBLITIES:

Leadership:

• Manages and oversees to order fulfillment (OF) processes and activities completed by the OF while ensuring compliance to defined processes and procedures
• Works closely with the Business Solutions Center (BSC to increase standardization and shareability opportunities
• Leading the team towards a continuous improvements mindset in partnership with the BSC process optimization team
• Oversees target achievements and KPIs, Health Checks attainment for the function and team

People Development:

• Coaches and develops direct reports, assesses their readiness for new roles and identifies individual development plans
• Manages performance of direct reports including regular check-ins and performance evaluations

Operations:

• Participates in Commercial Demand & Supply Review (CommDSR) to understand potential out-of-stock and optimize the appropriate strategy for allocations
• Guides the team in executing the aligned strategies form the CommDSR to ensure stock allocation based on business priorities and customer prioritization
• Provides input and direction to the OF Specialist on parameters that have an impact on the allocation process and manages the setting in cross-functional alignment
• Participates in cross stream projects as required
• Participates in functional and cross-functional Operational Reviews
• Understand customer and business initiatives that impact the order fulfillment process and policies

REQUIREMENTS:

• Undergraduate degree 
• 5+ years experience in Supply Chain (e.g. Order Management, Distrubution, Inventory Management, Transportation, Demand and Supply Planning etc.) or related Order 2 Cash area 

SKILLS:

• Strong leadership skills with proven ability to manage and develop individuals and teams effectively
• Strong negotiation and collaboration skills to influence stakeholders at all levels within the organization
• Strong project management skills beneficial
• Strong and creative problem-solving skills
• Excellent written and verbal communication skills
• Excellent analytical aptitude with a proven ability to analyze/interpret data
• Well-organized, methodical thinker with excellent decision-making skills
• Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook)
• Proficiency in SAP, BW and Business Objects preferred
• Ability to work in a fast paced environment and handle multiple priorities
• APICS certification (or progress toward certification) beneficial

REQUISITION ID:

356787

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition: 356787