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Issue & Crisis Communications Lead

Issue & Crisis Communications Lead

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness—We are Proudly Connected. Purely Driven.

 

POSITION SUMMARY:

Our Issue & Crisis Communications team within Purina Corporate Affairs looks after our reputation and ensures we are proactively and transparently managing issues and crises that impact our business. With you on the team, we will work closely with subject matter experts, leaders and executives across the organization to assess and manage risks, create a culture of preparedness within our walls to protect our people and our business, and respond quickly, transparently, and effectively to issues related to the safety of our products and our people. We are guided by the simple principle--do the right thing for pets and the people who love them, every time. This makes our job meaningful in times of crisis when making decisions quickly is paramount. 

 

As the Issue & Crisis Communications Lead, you’ll work to assess risk associated with external collaborations with individuals and organizations and lead efforts to mitigate and manage product- and marketing-related issues. You and your team will have continued opportunities to work cross-functionally with other communications functions within the broader Corporate Affairs group.

  • Use social listening and other analytics tools to vet potential influencers and partners for risk assessment and management
  • Manage marketing content, concept, and asset reviews to ensure alignment with corporate communications standards
  • Support ongoing response strategies for product-related issues
  • Execute strategy to combat online misinformation and disinformation about our company and brands
  • Draft and update POV, key messages, and media materials on corporate issues
  • Provide crisis exercise training support to team for factory network and key cross-functional groups
  • Support ongoing assessment and updates to issue/crisis heat map

 

Requirements

  • Bachelor’s degree in Journalism, Communications, English, public relations, or research-related field of study
  • 6 years of professional experience in communications/PR or related field, including 3+ years of Issue and Crisis Management experience

 

Other

  • Experience using monitoring programs such as NetBase, Meltwater and Sprinklr is preferred

 

The approximate pay range for this position is $102,000 to $130,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com)

 

REQUISITION ID:

328076

 

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

 

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 



Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness—We are Proudly Connected. Purely Driven.

 

POSITION SUMMARY:

Our Issue & Crisis Communications team within Purina Corporate Affairs looks after our reputation and ensures we are proactively and transparently managing issues and crises that impact our business. With you on the team, we will work closely with subject matter experts, leaders and executives across the organization to assess and manage risks, create a culture of preparedness within our walls to protect our people and our business, and respond quickly, transparently, and effectively to issues related to the safety of our products and our people. We are guided by the simple principle--do the right thing for pets and the people who love them, every time. This makes our job meaningful in times of crisis when making decisions quickly is paramount. 

 

As the Issue & Crisis Communications Lead, you’ll work to assess risk associated with external collaborations with individuals and organizations and lead efforts to mitigate and manage product- and marketing-related issues. You and your team will have continued opportunities to work cross-functionally with other communications functions within the broader Corporate Affairs group.

  • Use social listening and other analytics tools to vet potential influencers and partners for risk assessment and management
  • Manage marketing content, concept, and asset reviews to ensure alignment with corporate communications standards
  • Support ongoing response strategies for product-related issues
  • Execute strategy to combat online misinformation and disinformation about our company and brands
  • Draft and update POV, key messages, and media materials on corporate issues
  • Provide crisis exercise training support to team for factory network and key cross-functional groups
  • Support ongoing assessment and updates to issue/crisis heat map

 

Requirements

  • Bachelor’s degree in Journalism, Communications, English, public relations, or research-related field of study
  • 6 years of professional experience in communications/PR or related field, including 3+ years of Issue and Crisis Management experience

 

Other

  • Experience using monitoring programs such as NetBase, Meltwater and Sprinklr is preferred

 

The approximate pay range for this position is $102,000 to $130,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com)

 

REQUISITION ID:

328076

 

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

 

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 



Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy

St. Louis, MO, US, 63164

St. Louis, MO, US, 63164


Nearest Major Market: St Louis

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