Warehouse Supervisor

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

Position Summary:

The Warehouse & DC Supervisor plays a vital role in leading the warehouse operations team, fostering a dynamic and engaging work environment. This position is responsible for enhancing associate engagement, productivity, quality, accuracy, and safety within a designated area—whether it’s inbound return orders, order picking, order sorting, or outbound shipping.As a leader, the Warehouse & DC Supervisor provides daily direction and support to a team of dedicated hourly associates, empowering them to excel in their roles. Collaboration is key, and this position involves working closely with peers in other departments to ensure that all decisions and outcomes align with our overall site goals and objectives.Effective communication with internal business teams, including inventory, customer solutions, sales, warehouse operations, and supply chain, is essential to drive success and achieve our collective objectives.

Join us in making a meaningful impact in our operations!

Key Responsibilities:

Supervise associates in picking merchandise, consolidating orders, packing orders, and shipping packages directly to consumers and retail customers.
Oversee secondary production functions related to the assigned department, such as returns, return-to-vendor processes, and make-ready/audit functions.
Implement an optimal staffing mix during assigned shifts for applicable department(s) in partnership with management and the production/wave planning office.
Monitor warehouse lines to ensure goods flow smoothly within the facility; communicate best practices for conveying goods to associates in the department(s) of responsibility, as well as upstream and downstream departments.
Maintain accurate records of processed merchandise, packages, shipments, gift packaging, tracking numbers, and associate productivity.
Prepare daily reports of these metrics for the management team and provide appropriate feedback to associates to support accountability and recognition.
Maintain high quality and productivity standards in assigned department(s) by providing continuous direction, training, and motivation to hourly associates (extensive time spent on the warehouse floor; this is not a desk job).
Coach and develop warehouse leads in the daily motivation and support of hourly order processors.
Ensure on-time order processing and warehouse operations, keeping service level promises to our customers.
Present problem analyses of operational issues to the inbound/outbound manager on duty (such as dips in productivity) and recommend solutions in a creative and logical manner.Be solution-oriented and routinely make recommendations for continuous improvement within the site.
Exercise autonomy to make operational decisions on the fly to keep building plans on track and support the business.
Responsible for assigning work, meeting completion dates, interpreting, and ensuring consistent application of organizational policies and communications.
In partnership with the warehouse area, plan and use independent discretion to organize day-to-day operational activities and objectives.
Communicate appropriately, follow up with, and support associates in a timely manner.
Leverage various systems in the facility to generate reports, understand trends and potential roadblocks, interpret corrective measures needed, and execute plans to achieve desired outcomes.
Monitor hourly/daily reporting and escalate concerns when necessary.
Learn, understand, and regularly execute tasks related to the various software programs used to run the facility (e.g., ERP, WMS).
Follow all established facility safety and security standards; set an example for, coach, and hold hourly associates accountable.Maintain a clean and safe working environment; ensure all equipment is in working order and that associates have the tools they need to be effective.
Perform special projects and other duties as assigned.

Experience and Education Requirements:

Bachelor's degree in Supply Chain, Logistics, or Business is preferred or equivalent level of industry experience in lieu of degree.
3+ years of previous distribution experience.
Minimum 2+ years of supervisory experience preferred.
Proven supervisory skill set; this position leads others, aligns actions and plans with strategies, supports a learning culture, and builds collaborative, motivated teams focused on results.
Self-starter with integrity and confidence who strives to achieve even the most challenging objectives with limited supervision.
Able to communicate openly at all levels of management, with customers and vendors.
Highly organized, detail-oriented, and capable of multitasking in a fast-paced, deadline-driven environment (accuracy, timeliness, reliability, adaptability, and responsiveness).
Customer-focused with strong data and analytical skills.
Excellent computer skills, including proficiency in Microsoft Suite programs.
Proven track record and experience in planning, with a strong interest in continuous improvement.
Results-oriented professional capable of solving problems and implementing change.
Potential to grow into positions of increasing responsibility based on results and capabilities.

#LI-KO1

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition: 370533

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

Position Summary:

The Warehouse & DC Supervisor plays a vital role in leading the warehouse operations team, fostering a dynamic and engaging work environment. This position is responsible for enhancing associate engagement, productivity, quality, accuracy, and safety within a designated area—whether it’s inbound return orders, order picking, order sorting, or outbound shipping.As a leader, the Warehouse & DC Supervisor provides daily direction and support to a team of dedicated hourly associates, empowering them to excel in their roles. Collaboration is key, and this position involves working closely with peers in other departments to ensure that all decisions and outcomes align with our overall site goals and objectives.Effective communication with internal business teams, including inventory, customer solutions, sales, warehouse operations, and supply chain, is essential to drive success and achieve our collective objectives.

Join us in making a meaningful impact in our operations!

Key Responsibilities:

Supervise associates in picking merchandise, consolidating orders, packing orders, and shipping packages directly to consumers and retail customers.
Oversee secondary production functions related to the assigned department, such as returns, return-to-vendor processes, and make-ready/audit functions.
Implement an optimal staffing mix during assigned shifts for applicable department(s) in partnership with management and the production/wave planning office.
Monitor warehouse lines to ensure goods flow smoothly within the facility; communicate best practices for conveying goods to associates in the department(s) of responsibility, as well as upstream and downstream departments.
Maintain accurate records of processed merchandise, packages, shipments, gift packaging, tracking numbers, and associate productivity.
Prepare daily reports of these metrics for the management team and provide appropriate feedback to associates to support accountability and recognition.
Maintain high quality and productivity standards in assigned department(s) by providing continuous direction, training, and motivation to hourly associates (extensive time spent on the warehouse floor; this is not a desk job).
Coach and develop warehouse leads in the daily motivation and support of hourly order processors.
Ensure on-time order processing and warehouse operations, keeping service level promises to our customers.
Present problem analyses of operational issues to the inbound/outbound manager on duty (such as dips in productivity) and recommend solutions in a creative and logical manner.Be solution-oriented and routinely make recommendations for continuous improvement within the site.
Exercise autonomy to make operational decisions on the fly to keep building plans on track and support the business.
Responsible for assigning work, meeting completion dates, interpreting, and ensuring consistent application of organizational policies and communications.
In partnership with the warehouse area, plan and use independent discretion to organize day-to-day operational activities and objectives.
Communicate appropriately, follow up with, and support associates in a timely manner.
Leverage various systems in the facility to generate reports, understand trends and potential roadblocks, interpret corrective measures needed, and execute plans to achieve desired outcomes.
Monitor hourly/daily reporting and escalate concerns when necessary.
Learn, understand, and regularly execute tasks related to the various software programs used to run the facility (e.g., ERP, WMS).
Follow all established facility safety and security standards; set an example for, coach, and hold hourly associates accountable.Maintain a clean and safe working environment; ensure all equipment is in working order and that associates have the tools they need to be effective.
Perform special projects and other duties as assigned.

Experience and Education Requirements:

Bachelor's degree in Supply Chain, Logistics, or Business is preferred or equivalent level of industry experience in lieu of degree.
3+ years of previous distribution experience.
Minimum 2+ years of supervisory experience preferred.
Proven supervisory skill set; this position leads others, aligns actions and plans with strategies, supports a learning culture, and builds collaborative, motivated teams focused on results.
Self-starter with integrity and confidence who strives to achieve even the most challenging objectives with limited supervision.
Able to communicate openly at all levels of management, with customers and vendors.
Highly organized, detail-oriented, and capable of multitasking in a fast-paced, deadline-driven environment (accuracy, timeliness, reliability, adaptability, and responsiveness).
Customer-focused with strong data and analytical skills.
Excellent computer skills, including proficiency in Microsoft Suite programs.
Proven track record and experience in planning, with a strong interest in continuous improvement.
Results-oriented professional capable of solving problems and implementing change.
Potential to grow into positions of increasing responsibility based on results and capabilities.

#LI-KO1

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition: 370533

Sudbury, MA, US, 01776