Key Responsibilities: 

Sales Support  

• Support order processing and invoicing in cooperation with Integrated Business Services (IBS, shared service center) 

• Coordinate with Sales, Finance, Supply Chain and IBS to ensure smooth execution 

• Maintain customer data, pricing and contract inputs in internal systems 

• Monitor and help resolve order and billing issues (ordering, invoicing) 

• Prepare regular reports and basic analysis for Sales and Finance teams 

• Support process improvements and efficiency initiatives 

Office Administration  

• Ensure smooth day-to-day office operations (supplies, coordination, local events) 

• Act as local contact for office-related and onboarding topics 

• Coordinate administrative matters with HR, Finance and external service providers 

• Support Consumer Line activities: handle incoming consumer inquiries and coordinate with relevant teams on requests or complaints 

Requirements: 

• Experience in sales support, customer service, or operations (FMCG or similar environment preferred) 

• Understanding of order-to-cash processes  

• Good Excel skills (comfortable working with data, preparing reports and keeping information structured) 

• Ability to coordinate across multiple stakeholders and manage priorities in a dynamic environment 

• Strong problem-solving mindset with focus on execution and results 

• High attention to accuracy, data quality, and process discipline 

• Fluent in English and one of the Baltic languages 

We offer: 

• Flexible working hours and the possibility to work remotely.   

• Additional health and life insurance.   

• Worldwide learning and professional development opportunities.   

• A work atmosphere based on respect, cooperation, and openness to diversity.   

• Being part of a global family of brands with a purpose.   

• Ability to work together with your beloved pet.   

• Annual bonus system.