Nestlé Professional is committed to providing the finest ingredients, operational knowledge, and uncompromised support to foodservice operations across the US. Our team of culinary experts and skilled product developers partner closely with foodservice professionals to generate creative, branded food and beverage solutions that address a wide variety of needs. As a business serving other businesses, we’re focused on performing with speed, service, and precision to cook up delicious ideas for our clients both small and large. Satisfy your appetite for an exciting career at Nestlé Professional.

This position is not eligible for Visa Sponsorship.

TRAVEL: 10%

POSITION SUMMARY:
Supervises and coordinates field operations, External Service Providers (ESP), technician’s, and warehouse functions of business unit and reports to Regional Operations Manager.  Oversees the day to day operations in designated area.

PRiMARY RESPONSIBILITIES:
•    Supervise and coordinate field operations including mechanical services, planning, and maintenance activities to drive operational efficiencies and financial plan through the External Service Providers
•    Process Tickets through C4C; maintain asset planning to support new business
•    Insure the accurate collection and recording of equipment and operations related data.
•    Assist in the development of annual budget.
•    Review monthly reports and manages budget.
•    Oversee equipment, parts and product inventories to insure required needs are met and operational efficiencies attained.
•    Assesses techniques and schedules training as needed on existing and new equipment.
•    Coordinates with and assist Territory and District Sales Managers in managing dispenser repair and installation needs.  
•    Confers with peers, subordinates, sales associates and administrative personnel and reviews activity, operating, service and delivery data to determine changes in operations procedure required to drive efficiencies and improve performance levels and customer satisfaction
•    Basic knowledge of employment laws. 
•    Communicate with Service Partners on work flow processes and ensure closure compliance
•    Review ESP invoices for approval, follow up on any invoices outside of established thresholds
•    Analyze KPI data to include service reporting history; return trips, travel or labor in excess, review cost per call.
•    Visit and perform business reviews with key ESP’s
•    Other duties as assigned

REQUIREMENTS / EDUCATION:
Associate's degree (A. A.) or equivalent from two-year College or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience.

Experience in managing external vendors/partners and/or field service providers, preferred 
Must have a Valid Driver's License

EXPERIENCE / REQUIRED SKILLS:
Ability to read, analyze, financial reports & KPI Data

Knowledge of Microsoft Office Suite

The approximate pay range for this position is $72,000 to $85,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Making an Impact | Nestle Careers (nestlejobs.com)

REQUISITION ID:

223742 

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.  In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.  Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment.  All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.