Position Snapshot 
 
Location: Vevey, Switzerland 
Company: Nespresso HQ
Act. Rate: Full-Time
Type of contract: Internship, 6-9 months
Start date: ASAP

Position Summary  

At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. We place people at the heart of our success – all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow together. Quality and sustainability are core to who we are and critical to our vision of driving positive change. We're committed to delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other. 

To achieve this, we live by four behaviours. We Inspire, we Care, we Act, and we iNnovate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can. What about you? Want to be part of this exciting journey? Join the Nespresso team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization. Apply online at www.nespresso.com/careers

As a Global CRM Intern, you will support both the Global CRM Campaign & Global CRM Lifecycle teams in their mission to build strong, long-lasting customer relationships by delivering personalized experiences powered by data and insights. You will work on projects related to one-shot campaigns and automated programs, giving value at every stage of the customer lifecycle!

A Day in the Life of a Global CRM Intern

• Support on/lead projects related to automated programs, one-shot campaigns and commercial initiatives: strategy definition, markets guidebook creation, CRM assets development
• Collaborate closely with our creative agency partners and HQ teams to follow the progress of toolkits development, ensuring stakeholders’ feedback has been accounted for
• Gather & analyze markets best practices and support on 360 performance analysis, leveraging data and insights
• Provide operational support in the day-to-day activities of the team

What will make you successful

• Student or fresh graduate in Business, Management, Marketing or other-related field
• Previous CRM experience preferred
• Project management skills: highly organized & flexible, comfortable dealing with many stakeholders and projects
• Analytical skills & business-oriented mindset
• Excellent time management and great attention to detail
• Positive attitude
• Excellent communication skills
• Fluent in English. French is a plus

At Nespresso, we’ve built a culture of care and inclusion, making sure everyone can be their bold selves, while growing with the company. We innovate, dare to try, learn and scale up in a fast paced, digital and connected environment. With a diverse workforce made up of over 90 nationalities across 58 countries, you can be a part of an innovative culture, where supportive people help each other. One where anyone is encouraged to challenge the status quo and have an impact on the future for one of the biggest sustainable companies. Whatever your role, you’ll find you can drive real change and spread your enthusiasm. Join the place where you can thrive, you feel, you belong, you are inspired to be and do your best.