Global Head of Digital Commerce

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Position Snapshot

Location: Vevey, Switzerland
Company: Nespresso
Act. Rate: Full-Time
Type of contact: Permanent contract

Position Summary

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

As a Global Head of Digital Commerce, you will lead the Global Digital Commerce Strategy, Operations, and implementation at Nespresso Group level across all channels and Markets.
You will enable and deliver Global Performance for Customers through all Nespresso Digital Commerce Touchpoints. You will also design & deliver Best in class Nespresso Digital Customer Experiences as well as build Digital Portfolio & Commerce Roadmap including New Services, Business Model, and Analytics to measure success.

We offer a dynamic, inclusive, and international working environment with many opportunities across different companies, functions, and regions. Don’t miss the opportunity to join us and work with different teams in an agile and diverse context.

A day in the life of a Global Head of Digital Commerce

Shape & Implement the Digital Commerce Strategy to support the Global Business Strategy (GBS), and future innovation in all things Digital Commerce
Design & deliver the future of Nespresso Digital Commerce experiences (both Customer & User)
Evolve & develop the future of commerce businesses & customer experiences that differentiates and positions Nespresso as the Best-in-class model in the D2C industry
Create automated processes, improve efficiencies, and build a captivated & engaged high performing team
Owns E2E user journey as to relates to all things Digital Commerce
Builds the Digital Commerce center of excellence responsible for increasing sales & market share across online channels and accounts (pure player, marketplaces, and Omni channel Digital sales.)
Lead Digital Transformation across all Digital Commerce touchpoints
Decision making led by Data and prioritization
Builds foundations that drive value for customers & markets

What will make you successful

Business degree or sufficient experience equivalent
At least 15 years’ experience in eCommerce & Digital
Strong leadership skills, inspirational style
Successful experience of leading & implementing Digital Strategy
Analytical skills to monitor & optimize Digital performance
Interpersonal & communication skills with the ability to drive complex change in a Matrix organization.
Strong Experience in building eCommerce & Digital Commerce operations (organization, processes, guidelines).
Innovative thinker with a solution-oriented approach, agile in ways of working- Tests, learns, iterates
Fluent in English

Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Position Snapshot

Location: Vevey, Switzerland
Company: Nespresso
Act. Rate: Full-Time
Type of contact: Permanent contract

Position Summary

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

As a Global Head of Digital Commerce, you will lead the Global Digital Commerce Strategy, Operations, and implementation at Nespresso Group level across all channels and Markets.
You will enable and deliver Global Performance for Customers through all Nespresso Digital Commerce Touchpoints. You will also design & deliver Best in class Nespresso Digital Customer Experiences as well as build Digital Portfolio & Commerce Roadmap including New Services, Business Model, and Analytics to measure success.

We offer a dynamic, inclusive, and international working environment with many opportunities across different companies, functions, and regions. Don’t miss the opportunity to join us and work with different teams in an agile and diverse context.

A day in the life of a Global Head of Digital Commerce

Shape & Implement the Digital Commerce Strategy to support the Global Business Strategy (GBS), and future innovation in all things Digital Commerce
Design & deliver the future of Nespresso Digital Commerce experiences (both Customer & User)
Evolve & develop the future of commerce businesses & customer experiences that differentiates and positions Nespresso as the Best-in-class model in the D2C industry
Create automated processes, improve efficiencies, and build a captivated & engaged high performing team
Owns E2E user journey as to relates to all things Digital Commerce
Builds the Digital Commerce center of excellence responsible for increasing sales & market share across online channels and accounts (pure player, marketplaces, and Omni channel Digital sales.)
Lead Digital Transformation across all Digital Commerce touchpoints
Decision making led by Data and prioritization
Builds foundations that drive value for customers & markets

What will make you successful

Business degree or sufficient experience equivalent
At least 15 years’ experience in eCommerce & Digital
Strong leadership skills, inspirational style
Successful experience of leading & implementing Digital Strategy
Analytical skills to monitor & optimize Digital performance
Interpersonal & communication skills with the ability to drive complex change in a Matrix organization.
Strong Experience in building eCommerce & Digital Commerce operations (organization, processes, guidelines).
Innovative thinker with a solution-oriented approach, agile in ways of working- Tests, learns, iterates
Fluent in English

Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

Vevey, VD, CH, 1800