Your responsibilities

• Monitor status for all deliveries to ensure on-time execution.

• Identify potential issues and implement solutions to maintain Customer service expectations

• Proactively communicate to internal and external stakeholders regarding load status and resolution action plans

• Identify repeatable issues related to any part of transport operation and develop solutions to resolve

• Work closely with Supply Chain teams to continuously improve processes and service

Our requirements

• Fluent English - written and spoken – German or French would be an advantage

• Strong service orientation and very good communication skills

• Openness ability to build relationships with internal and external partners

• Good communication skills

• Computer literacy

• MS Office literacy

• Problems solving capabilities

• Agility and resilience will be important when dealing with different challenges

What we offer

• Full-time employment contract with a rich benefits package

• Possibility of hybrid work (remote work and work in the office)

• An interesting job in an international, dynamically developing FMCG company

• Being part of ramping up a new transportation organization including insourcing from service providers and implementation of SAP TM

• High work standards and great atmosphere

• Opportunity to develop and improve your skills