We have a fantastic opportunity for a Service Specialist within our growing European Transport Hub team. Our Transportation Hubs have responsibility for planning and executing Nestlé’s transportation that simplifies and standardizes our European distribution processes. We are looking for someone to join the team in our Central European Transport Hub in Warsaw to manage the relationship with transport providers, to deliver transport in line with contract quantities and provide ad-hoc transport when demand increases.

Key informations:
•    Location : Warsaw, Poland
•    Permanent contract
•    Full-Time, Act. Rate 100%
•    Hybrid work: 3 days in the office

Main responsibilities will include:

•    Monitor status for all deliveries to ensure on-time execution.                 
•    Identify potential issues and implement solutions to maintain Customer service expectations   
•    Proactively communicate to internal and external stakeholders regarding load status and resolution action plans                              
•    Identify repeatable issues related to any part of transport operation and develop solutions to resolve
•    Work closely with Supply Chain teams to continuous improve processes and services.

What will make you successful:

•    Fluent German - written and spoken – is must. Communicative English is needed to work in an international environment.  

•    Experience in the field of ligistics/transportation
•    Strong service orientation and very good communication skills

•    Openness ability to build relationship with internal and external partners           
•    Good communication skills
•    Computer and system literacy – SAP knowledge and PBI reporting would be a plus- 
•    Problems solving capabilities
•    Agility and resilience will be important when dealing with different challenges

What do we offer:

•    Full-time employment contract with a rich benefits package
•    An interesting job in an international, dynamically developing FMCG company
•    Being part of ramping up a new transportation organization including insourcing from service providers and implementation of SAP TM
•    High work standards and great atmosphere
•    Opportunity to develop and improve your skills
•    Practical experience working in international and/or domestic transport