Position Snapshot 
 
Location: La Tour-de-Peilz, Switzerland  
Company: Nespresso Swiss Market
Act. Rate: Full-Time, 100%
Type of contract: Permanent contract
 
What we offer at Nespresso
 
Flexible work guidelines in terms of core hours and working from home. Please talk to us during the recruitment process about what flexibility could look like for you! 
Genuine opportunities for career and personal development 
Modern “smart office” locations providing agile & collaborative workspaces 
Dynamic international working environment 
Attractive additional benefits  
The opportunity to be part of a B Corp certified company and one of the world’s most trusted brands

Position Summary  

At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. We place people at the heart of our success – all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow together. Quality and sustainability are core to who we are and critical to our vision of driving positive change. We're committed to delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other. 

To achieve this, we live by four behaviours. We Inspire, we Care, we Act, and we iNnovate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can. What about you? Want to be part of this exciting journey? Join the Nespresso team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization. Apply online at www.nespresso.com/careers

As a Business Excellence Specialist, you will provide operational support on tools and processes to various departments throughout the organization and execute accurate & efficient third-party management in order to enable the B2C and B2B sales channels to focus on business results. As such, you will act as an expert and super user on different business tools and processes. 

A Day in the Life of a Business Excellence Specialist

• Develop knowledge about businesses (Marketing, Sales, HR) and drive expertise to ensure tools are responding to their needs and remain efficient at all levels 
• Become a key player in the introduction or integration of new Field Sales tools, support Head Office team in project roll outs and provide trainings or documentation to the sales community when needed and participate in global community to leverage best practices between markets
• Support all B2C and B2B operational activities linked to tools or processes: act as super user and ensure support in case of bug, participate in meetings to provide expertise on tools and define feasibility of new initiatives
• Support multi-channel workforce team by partnering with internal key stakeholders from various departments throughout the organization to understand workforce requirements, and providing input to support decision making regarding workforce structuring topics
• Drive continuous improvements and efficiencies: proactively propose optimizations and adapt tools according to the business and operational needs

What will make you successful

• Bachelor or master’s degree in Business Management or Information System (IST) with specific interest in new technologies 
• 1 to 3 years proven experience within an IT department or in developing and maintaining tools, and processes
• Project management experience a plus
• Good command of Excel
• Proficiency in French and English with good knowledge of German

At Nespresso, we’ve built a culture of care and inclusion, making sure everyone can be their bold selves, while growing with the company. We innovate, dare to try, learn and scale up in a fast paced, digital and connected environment. With a diverse workforce made up of over 90 nationalities across 58 countries, you can be a part of an innovative culture, where supportive people help each other. One where anyone is encouraged to challenge the status quo and have an impact on the future for one of the biggest sustainable companies. Whatever your role, you’ll find you can drive real change and spread your enthusiasm. Join the place where you can thrive, you feel, you belong, you are inspired to be and do your best. #NestleCareerSwitzerland