Position Snapshot

Location: Linda-a-Velha
Company: Nestlé Business Services Lisbon (NBS Lisbon)

Full-time/ Hybrid mode

About us

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world.
We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you, and you are looking to join a business where you can really add value, it is time to consider joining NBS!

Position Summary

The Digital Marketing Experts Category Lead will act as the key point of contact/pivot between the categories, the Digital Marketing Experts team and IBS. The goal is to ensure deeper category knowledge in an integrated way, to contribute and leverage insights for the Digital Marketing Experts team growth and increased Digital category support/know-how. This person is responsible for the category evolution of the Digital Marketing Experts in close collaboration with eBusiness Leads. Managing team members to bring value to the business by ensuring consistent and high-quality service delivery and integration. Identifying, analyzing, and presenting viable integrated solutions to address business problems. This person is accountable for the recommendations provided by the experts he/she oversees to the category stakeholders. The Digital Marketing Experts Category Lead aims to achieve consistency across all Digital Marketing Experts he/she oversees, by ensuring standard ways of working and best practices implementation throughout his/her categories. The Digital Marketing Experts Category Lead is also responsible for Supporting Team Leads on Training, Interviewing, and ensuring Onboarding consistency across all Streams. The Digital Marketing Experts Category Lead is also responsible to Identify and amplify Success Stories driven by the Experts within the Categories. The Digital Marketing Experts Category Lead must be able to deal with complex organizational model, senior stakeholders and must be able to drive change and influence Experts (with integrity) on following Group Marketing and IBS service Adoption agendas.

A day in the life of...

• Deeper Category knowledge and integration: The Digital Marketing Experts Category Lead ensures deeper category knowledge in an integrated way. They act as the key point of contact between the categories, the Digital Marketing Experts team, and IBS. By leveraging insights and contributing to the growth of the Digital Marketing Experts team, they enhance digital category support and know-how.
• Category Evolution and Collaboration: The Category Lead is responsible for the category evolution of the Digital Marketing Experts in close collaboration with eBusiness Leads. They work together to identify opportunities for growth, innovation, and improvement within the digital marketing categories.
• Team Management and Value Delivery: The Category Lead manages team members to bring value to the business by ensuring consistent and high-quality service delivery and integration. They provide guidance, support, and resources to the team to optimize their performance and contribute to the overall success of the organization.
• Integrated Solutions and Problem Solving: The Category Lead identifies, analyzes, and presents viable integrated solutions to address business problems. They leverage their category knowledge and expertise to propose effective strategies and initiatives that align with the organization's goals and objectives.
• Consistency and Best Practices Implementation: The Category Lead aims to achieve consistency across all Digital Marketing Experts by ensuring standard ways of working and implementing best practices throughout the categories they oversee. This helps to streamline processes, improve efficiency, and maintain a high level of quality in the team's work.
• Training, Interviewing, and Onboarding Support: The Category Lead supports Team Leads by providing assistance in training, interviewing, and ensuring consistency in onboarding across all streams. They help to establish a structured and effective onboarding process for new team members, ensuring they are equipped with the necessary skills and knowledge to contribute to the team's success.

What will make you successful

• 4-6 years eBusiness experience either at an integrated agency or in a related digital/media field.
• A clear understanding of key digital marketing levers and mix (paid, earned and owned) including but not limited to search, email, affiliates, display and social media.
• Ability to proactively and independently follow-up with business partners and teams to identify opportunities, sell-in strategies and manage projects.
• Ability to collaborate effectively across functions to meet common goals.
• Ability to work across many accounts/projects seamlessly and simultaneously.
• Proven leadership with strong communication and interpersonal skills; ability to communicate across multiple reporting levels, including executives.
• Excellent presentation skills. Must be able to create emails, presentations and content that is client ready, grammatically correct, and error free.
• Experience managing people, teams.
• Experience managing remote teams.
• Experience working in FMCG (marketing, sales, communication, business analytics) industry a plus.

What we offer

Here at NBS Lisbon we care about our Talents, and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS Lisbon will bring you:

• Development of expertise in Nestlé’s Shared Services Business
• Immersion in a culturally diverse team
• Local and International Exposure
• Flexible working environment
• Engagement and wellbeing activities
• Competitive salary and annual bonus according to your performance
• Meal Allowance Card
• Flex Benefits - At NBS you can chose what benefits are more suitable for you
• Make part of the Nestlé Club and get discount in several partners
• Free coffee (and good coffee) at the office.
• Shop with special discounts for employees
• Company equipment according to professional needs
• Medical Support available at the Office
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for International Career