Global Search & Digital Commerce Evolution Manager 

Location: Lisbon, Portugal  

Company: Nestlé Business Solutions (NBS)

Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)

Languages: Fluent in English

About us

Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

Search and Digital Commerce shape how consumers discover products, evaluate options, and convert across retailer and marketplace environments. As the Global Search & Digital Commerce Evolution Manager, you will guide the strategic evolution of our global capabilities across Search (including Retail Organic Search) and Digital Commerce (including Content Aggregation, Content Syndication, Digital Shelf Monitoring, and Amazon Back Office).  

This role focuses on strategy, governance, capability building, and strengthening global ways of working. It does not include operational execution but ensures that operational teams have clear standards, strong processes, and the tools needed to deliver excellence. 

A day in the life of...

Solution Evolution 

• Define the global strategy for Search and Digital Commerce capabilities, ensuring alignment with Group Marketing and Global Sales priorities.  

• Develop global frameworks, standards, and training materials that support consistent adoption across markets.  

• Strengthen the product information value chain, from content aggregation and enrichment to syndication and Digital Shelf monitoring.  

• Collaborate with Sales, Group Marketing, MSE, MarTech, and delivery teams to advance future capabilities.  

Delivery & Operations 

• Drive governance and quality oversight to ensure global standards are consistently applied.  

• Define KPI structures for Search and Digital Commerce performance, such as Retail Search visibility, content readiness, and Digital Shelf health.  

• Coordinate capability-building programs across NBS centers.  

• Lead strategic escalations and maintain alignment across global delivery teams.  

Solution Expansion 

• Guide the expansion of Search and Digital Commerce capabilities across new categories, markets, workflows, and retailers.  

• Support adoption of services including Content Aggregation, Content Syndication, Digital Shelf Monitoring, and Amazon Back Office.  

• Partner with Digital Marketing Experts and cross-functional teams to build robust adoption and maturity roadmaps.  

• Strengthen collaboration across NBS, eBusiness, Sales, Marketing, Procurement, HR, Finance, Technology, and key external partners.  

Outcomes that define success 

• Solution Excellence and Governance: Clear global standards, strong adoption, consistent KPI performance, and resilient ways of working.  

• Strategic Leadership and Partnerships: Effective collaboration with Marketing, Sales, eBusiness, Technology, and regional teams.  

• Innovation and Capability Roadmap: Scalable models, frameworks, and enhancements that strengthen Search and Digital Commerce performance.  

• Capability Building and Global Expansion: Increased adoption, improved competencies, and higher maturity across markets. 

What will make you successful

Experience  

• 8–10 years of senior experience in Digital Commerce or Search, ideally within Digital Shelf ecosystems, marketplace environments, or Retail Search contexts.  

Domain Knowledge  

• Strong understanding of the product information ecosystem, including content creation, aggregation, enrichment, syndication, and publication.  

• Familiarity with PIM and DAM systems, syndication tools such as Salsify and ChannelEngine, and Digital Shelf analytics platforms.  

• Solid grasp of Retail Search levers, including structured data, discoverability, and category readiness.  

• Understanding of Digital Commerce services such as Content Aggregation, Content Syndication, Digital Shelf Monitoring, and Amazon Back Office workflows.  

Leadership and Ways of Working  

• Ability to lead in complex, multi-market environments with clarity and strategic depth.  

• Strong communication and stakeholder management skills, with experience influencing senior leaders and cross-functional teams.  

• Skilled in driving change, building capabilities, and enabling adoption of global frameworks.  

Additional Skills  

• Strong business English communication, both written and spoken.  

• Experience working in global organisations and managing diverse stakeholder landscapes. 

What we offer 

• The opportunity to shape the evolution of Search and Digital Commerce capabilities on a global scale.  

• A collaborative, multicultural environment with broad cross-functional exposure.  

• Access to global learning opportunities, capability-building programs, and expert communities.