Position Snapshot
Location: Lisbon (Portugal)

Company: Nestlé Business Services (NBS)

Full-time/Hybrid mode

Fluent in English

6 months contract

About us

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS! 

At Nestlé Business Services (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

The Packaging & Labelling Capability Building Specialist is responsible for the operationalization of a cohesive engagement, training and learning strategy for D2D cross-functional community (Marketing, Operations, Regulatory, Legal, G4Y, R&D, ESG, Application Groups, IBS, Data Management) in SBUs/GMBs and Markets across Zones. This role is critical to enable the adoption of Design to Delivery (D2D) Ways of Working (global process and suite of tools) and significantly contributes to the embedding of Design Excellence at Nestlé.

A day in the life of... 

• In partnership with D2D Global Functional Leads, it drives the definition and continuous improvement of the training and community engagement strategy for D2D.
• Responsible for the communication plan and engagement approach with D2D Champions.
• In alignment with Global D2D Functional Strategy, coordinates the development and review of guidance and training in relevant channels (i.e. D2D Portal, GROW) for D2D Community (internal and external), engaging, when necessary, with D2D Program Roles, Global Functional Leads, Procurement or IT teams to ensure a holistic training approach and availability of up-to-date materials. What will make you successful 
• Collaborates with Global Design team to ensure alignment of D2D capability-building approach for Design Excellence.
• Tracks and reports on training statistics (GROW and Regional IT-led sessions) and proactively identifies training gaps and opportunities to align with Global Function Leads.
• Foster a strong sense of community by leading a quarterly forum (Sounding Board) for learning and sharing among D2D Champions and ensure up to date communication of D2D Program activities by managing the D2D Newsletter.

What will make you successful  

• Minimum 4+ years agency or in-house experience managing the graphic chain of packaging design and/or artwork projects from development to files to printer
• Ideally experience managing end-to-end of packaging projects through CGI development, including collation of label information
• Ideally experience as D2D Champion in SBU/GMB, Zone or Market.
• Experience working with digital workflows, DAM, and document management
• Experience in change management, training others and communication planning.
• Demonstrated analytical thinking and attention to detail (previous projects and experience).
• Highly proactive, motivated, and innovative, with ability and willingness to share his/her knowledge with peers and build a community.
• A customer service mentality and attitude where the work is approached with empathy, enthusiasm, ownership, responsibility, adaptability, balance and resilience.
• Meeting deliverable requirements
• Ensuring good time management (including down time).
• Excellent communication skills
• Implementation of best practices.
• Implementation of reporting and analytics measures, understanding of key performance indicators within user engagement and training spaces.

What we offer 

Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you: 

• Development of expertise in Nestlé’s Shared Services Business
• Immersion in a culturally diverse team
• Local and international exposure
• Flexible working environment
• Engagement and well-being activities
• Competitive salary and annual bonus according to your performance
• Meal allowance card
• Flex Benefits - at NBS you can choose what benefits are more suitable for you
• Make part of the Nestlé Club and get discounts in several partners
• Free coffee (and good coffee) at the office
• Shop with special discounts for employees
• Company equipment according to professional needs
• Medical support available at the office (in Lisbon)
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for international career