Position Snapshot  

Location: Braga/Lisbon (Portugal) 

Company: Nestlé Business Solutions (NBS) 

Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy) 

Languages: Fluent in English

About us 

Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world. 

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. 

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!  

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position. 

Position Summary 

Senior Social Intelligence Specialist leads complex analytical programs and ensure consistency, quality, and methodological rigor across multiple projects and stakeholders.

A day in the life of... 

Data Processing & Structuring
- Refine portfolio-level taxonomy, governance, and data integration standards.
- Oversee methodological consistency across assigned complex projects.

Monitoring & Signal Detection
- Define monitoring frameworks and oversee interpretation of high-impact signals.
- Drive cross-market analytical consistency.

Reporting & Output Generation
- Lead enhancement and adoption of advanced analytical methodologies and integrated reporting models.
- Oversee delivery of complex analytical outputs.

Quality Assurance
- Supervise quality standards and resolve systemic methodological issues.
- Lead reviews of high-impact analyses and continuous improvement initiatives.

Stakeholder Interaction
- Partner with stakeholders to support enhancement of analytical approaches and long-term capability development.
- Support design, estimation, and operational planning for complex initiatives.

Coaching & Knowledge Sharing
- Lead mentoring programmes and methodological communities of practice.
- Drive adoption of learning standards and capability frameworks across teams.

Innovation & Integrated Analytics
- Drive adoption of AI-assisted research processes and automation opportunities.
- Lead pilots involving integrated datasets, advanced analytics, and emerging technologies to improve scalability and insight generation.

What will make you successful  

- University degree in Marketing, Data Science, Business, Economics, Research, or related field
- Strong analytical and structured thinking capability
- Experience with multi-source data environments
- Strong understanding of digital ecosystems and consumer behaviour
- Strong communication and stakeholder management skills
- Advanced English (additional languages depending on market scope)
- Strong experience with analytical tools and BI platforms
- Ability to translate business needs into analytical solutions
- Proficiency in social listening or digital analytics platforms (e.g., Brandwatch, Talkwalker, Sprinklr, Meltwater, etc.)