Content Expert

Position Snapshot

Location: Linda-a-Velha/ Braga

Company: Nestlé Business Services Lisbon

Full-time/ Hybrid mode

About us

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world. We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. If this describes you, and you are looking to join a business where you can really add value, it’s time to consider joining NBS!

Position Summary

The core function of this expert role is to support the Zone Category eBusiness Lead(s) and Markets to drive the implementation and execution of the Holistic Content of the E-business Plan strategy and help the stakeholders accelerate achieving the objectives / KPIs more effectively and efficiently.

The eContent Expert will focus on operationalizing Holistic Content and the Nestlé Operating Models.
This job is a fantastic opportunity for the right person who is looking to manage Content holistically and internationally.

A day in the life of...

• Supports Zone eBusiness Category Lead(s) in developing/implementing the Content Operationalization strategy, assesses brands and market maturity and builds up Holistic Content understanding in the markets/brands bringing Capability Building when necessary.
• Advocates the implementation and usage of the Nestlé Content Operating Models (Content Services & Content Studio) and Global Solutions (e.g., Content Hub and integrated tools);
• Coordinates the operationalization action plan with the Zone Categorie(s), SBUs and Markets, ensuring timely and quality of execution.
• Supports the Zone Categorie(s) with Content localization process following Brand Plans with NBS, markets & SBUs and defines Continuous Improvement Plan with Zone Categorie(s);
• Creates and distributes regular performance reports/best practices outline that offer insights & recommendations.
• Supports the Zone Category team and market teams with capability building, through training sessions and webinars.
• Establishes and rolls out a governance model, processes, and ways of working with the aim of deploying the Content strategy effectively and efficiently in a complex organization.
• Manages and aligns with several stakeholders and must be able to drive change management and execute Zone Category agenda with Markets.

What will make you successful

• More than 5 years in digital marketing /eBusiness working with Global brands
• Good knowledge of Digital Marketing and brand marketing
• Good knowledge of social media and Influencer Marketing
• Proficient English writing, reading, speaking
• Proven change management experience
• Excellent communication skills
• Team oriented mentality and attitude
• Ownership, responsibility & adaptability
• Result oriented
• Experience on working on LinkedIn in B2B environment as a key Social Media channel
• Can work independently and predominantly in a remote team
• Pro-active and self-driven

What we offer

Here at NBS Lisbon we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS Lisbon will bring you:

• Development of expertise in Nestlé’s Shared Services Business
• Immersion in a culturally diverse team
• Local and International Exposure
• Flexible working environment
• Engagement and wellbeing activities
• Competitive salary and annual bonus according to your performance
• Meal Allowance Card
• Flex Benefits - At NBS you can chose what benefits are more suitable for you
• Make part of the Nestlé Club and get discount in several partners