Join us as Data Analyst and grow within a dynamic global team! 
 

Position summary 
Segment the customer base for the targeting of campaigns, and assists in collecting, combining and translating data on customers (behavior), consumers, prospects, market and competition. 

Position snapshot 
Nestlé Nespresso, Athens, Greece 
Reporting to: Consumer Experience & Data Insight Manager
Contract: 12 months
 

A day in the life… 

• Segment customer base for the implementation of campaigns. Monitor and evaluate outbound campaigns via all channels: CRC, emails, BTQ network etc.
• Create detailed reporting along with meaningful dashboards of CRM KPIs per channel, segment, geographical area etc.
• Evaluate, report and leverage the results of analytics models (value-based segmentation, behavioral segmentation, propensity-to-buy, shopping preferences, propensity to churn etc.)
• Contribute to the promos pre-evaluation, forecasting the respective main CRM KPIs (acceptance rate, consumption etc.) and incremental sales.     
   

What makes you successful 

• Bachelor's Degree in Mathematics/Statistics, Computer Science, Business Analytics or equivalent field. (Master’s degree in equivalent fields will be considered as an asset)
• At least 3 years of relevant working experience.
• Data modeling and Management, integration and manipulation of large disparate datasets.
• Strong skills in data analytics software/platform. (IBM Modeler, Knime, etc.)
• Knowledge of SQL.
• Strong presentation skills.
• Good stakeholder management across functions & teams.
• Fluency in Greek and English.

What will also help you succeed

• Experience in CRM platforms, preferably Adobe Experience Platform. (AEP, AJO, CJA)
• Experience in data visualization tools, preferably Power BI.
• Knowledge of other programming languages, like R or Python, for data manipulation and predictive and prescriptive modeling.
• Strong skills in Excel.
• Knowledge of Advanced analytics methodologies for Segmentation and Predictive modeling.
   

Why you should apply 
Enjoy the wide range of Nestlé benefits such as: 

• competitive salary & performance bonus, 
• meal vouchers 
• comprehensive Pension, Health Care & Life Insurance programs 
• increased Parental leaves for both caregivers and Baby Support plan 
• Flexible Work policy 
• Wellbeing and Recognition days off 
• “Bring Your Pet At Work” & Pet Support plan 
• free car parking 
• in-house restaurant and mini market 
• participation to health and wellness activities and much more 

Join the leading Food & Beverages company in the world with more than 93bio CHF sales and presence in 185 countries  
Have a key role to Nespresso’s Omni Channel strategy and Customer centric approach & get the chance to play a significant part in the customer Journey  
Engage with our people from all over the world and join exciting local or international projects and assignments, constantly pushing boundaries  
Take full advantage of unlimited development opportunities through an extensive physical, virtual and hybrid learning ecosystem, both at local and international level  
 
Your application journey  
Join us on an exciting application journey! Apply now and based on the role requirements, expect a first interview with our HR recruitment team, completion of two online assessments and a final interview with the hiring manager. If you are in the final shortlist, you will get the opportunity to showcase your skills through a live case study and panel discussion.  
Nestlé embraces inclusive Hiring practices. In case you require any special assistance at any step of the in the interviewing process or have any questions, email:  HR.Careers@gr.nestle.com 
Olivia, our A.I. assistant is here to help you with your interview scheduling, so keep an eye on your email and say “yes” to WhatsApp notifications.  
 
Reimagine what coffee can be. Reimagine what you can become. Let’s grow together 
At Nespresso, we believe in using coffee as a force for good, shaping lives and landscapes for the better. We strive to provide an exceptional customer experience by caring for each other, our suppliers, farmers, and the communities we work with. Our values of Inspire, Care, Act, and iNnovate guide our interactions and shape our world. Join the Nespresso team and unlock your full potential