At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

POSITION SUMMARY:

The Lead, Amazon Business (Digital Retail) drives the execution and growth of Nespresso’s Amazon Business channel, accelerating machine and coffee sales while expanding engagement with SMB and Enterprise customers.

This role owns end‑to‑end in‑platform execution, delivering strong commercial performance, best‑in‑class digital shelf execution, and a seamless customer journey that leverages Nespresso’s B2B portfolio and relevant B2C offerings to recruit, convert, and retain professional buyers.

As part of the Digital Retail team, the Lead translates B2B and acquisition priorities into actionable plans on Amazon Business, partnering closely with the Director Customer Account- eBusiness, and cross‑functional teams to deliver disciplined execution and scalable growth.

This is a hybrid based opportunity (2 days onsite at Nespresso USA’s NYC Manhattan Herald Square office) and the rest remotely from home. 

RESPONSIBILITIES:

Execute Amazon Business commercial performance and customer acquisition (B2B):

• Own day‑to‑day commercial execution for Amazon Business across machines, coffee, and accessories
• Drive SMB and Enterprise customer acquisition by executing Amazon Business strategies that leverage Nespresso’s B2B portfolio and relevant B2C offerings
• Manage item setup, availability, catalog accuracy, and Buy Box health in partnership with Amazon and internal teams
• Execute promotional and merchandising plans aligned to commercial and acquisition priorities
• Partner with Supply Chain and Finance to support forecast accuracy and inventory health

Own Digital Shelf execution and SMB & Enterprise customer experience:

• Drive discoverability, content quality, and conversion across the Amazon Business portfolio
• Optimize PDPs and content to support SMB and Enterprise purchasing needs and decision‑making
• Support ongoing updates and expansion of the Amazon Business Brand Store
• Ensure consistent brand and content standards across PDPs and the Brand Store
• Partner with Digital Shelf and Channel Marketing teams to adapt content for the B2B context while leveraging relevant B2C assets

Drive coordination, reporting, and account‑level insights:

• Serve as the day‑to‑day internal point of contact for Amazon Business within Digital Retail
• Deliver regular performance reporting and business recaps for the Senior Manager and cross‑functional partners
• Translate Amazon Business performance data into clear actions and recommendations to support acquisition and growth
• Coordinate cross‑functional readiness for launches, campaigns, and key initiatives
• Identify and execute test‑and‑learn opportunities to improve acquisition, conversion, and portfolio performance

REQUIREMENTS:

• Bachelor’s degree 
• 5+ years of experience in e‑commerce, vendor operations, or digital merchandising 
• Strong attention to detail with the ability to manage multiple priorities
• Experience working cross‑functionally with commercial, content, and supply chain teams
• Passion for digital retail and delivering B2B customer solutions

SKILLS:

• Strong analytical skills with the ability to interpret performance data and translate insights into action
• Experience managing digital merchandising, promotions, and content optimization on marketplace platforms
• Comfort working in fast‑paced, cross‑functional environments with multiple stakeholders
• Strong written and verbal communication skills, including executive‑ready reporting and recaps
• Test‑and‑learn mindset with experience optimizing conversion, acquisition, or portfolio performance

The approximate pay range for this position is $140,000- $160,000 base. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location.

Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits.  Incentives and/or benefits packages may vary depending on the position. Learn more at:

About Us | Nestlé Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
 
This position is not eligible for Visa Sponsorship.
 
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Job Requisition: 395618