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Senior Brand Experience & Development Manager- Nescafé

Senior Brand Experience & Development Manager- Nescafé

 

Foods people love. Brands people trust. And a career that nourishes your future like no other.

 

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

 

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

 

This position is not eligible for Visa Sponsorship.

 

 

Nestlé Coffee Partners (NCP) is on a mission to elevate how our consumers experience coffee. We elevate everyday coffee moments, spark joy and create connection by delivering the perfect cup. Together, we shape a brighter future, one sip at a time.With brands like Starbucks, Nescafe and Seattle’s Best Coffee, our diverse product portfolio is brimming with rich and fulfilling opportunities for motivated individuals passionate about sharing their love of coffee and the moments it creates. 

 

Our Seattle office provides an inspiring and high-energy work environment that fuels our fast-paced growth, to ensure that we are well positioned to pioneer the coffee market. Across our organization, we are creating a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Together, we will brew remarkable things.

 

As a Brand Experience and Development Sr. Manager you are responsible for developing the strategy (<18 months) and executing annual commercialization plans to deliver profitable growth and key near-term operations for a specific brand(s).  In this role, you leverage actionable insights to drive end-to-end optimization, identify and drive innovation, lead communications, and unlock consumer & customer value. In collaboration with cross-functional teams including Sales, Operations, and Finance will ensure executional excellence of our annual business plans.

 

KEY RESPONSIBILITIES:


Consumer & Customer Intimacy

  • Develop a deep understanding of the demographics, psychographics, occasions, path to purchase and behavioral drivers of the brand’s consumer through data and research
  • Understand, validate and/or develop the consumer’s hidden universal truths to drive relevant communications 
  • Analyzes data and synthesizes learning into insights to optimize plan and commercial investment decisions to deliver business results
  • Experience leveraging data and trends to generate insights and transforming them into marketing innovation, brand building (communications) and retail programs

Business Planning

  • P&L ownership to ensure that key business KPI’s are met—revenue, profit, market share and brand health.
  • Stakeholder management with global SBU to collaborate, leverage, and deploy global brand priorities while balancing local market needs
  • Collaborating with neighboring markets brand leads to leverage and learn from near by market performance and seek opportunities to drive scale beyond primary market to drive global efficiencies
  • Lead the monthly operating process to deliver business performance and ensure accurate forecasting to mitigate supply challenges as well as key demand fluctuations. Track sales, consumption, and consumer trends to identify gaps / opportunities
  • Project end to end impact of business plan and prepare cross-functional teams to deliver (procurement, T&P, ensure supply, etc.)
  • Manage brand’s consumer marketing budget and demonstrate efficient and effective investment approach
  • Lead the development of strategic revenue management strategies to drive long-term profitable growth for the business including pricing, promo, and price pack architecture (PPA)
  • Manufacturing & distribution capabilities / Long Term Sourcing & Procurement Strategy
  • Strategically chart a course for the category, portfolio, and brand using data-driven decision-making; uses the various business planning cycles to build compelling stories to rally internal teams and customers; prioritized rewarding sensorial experience like superior taste, alluring packaging, and breakthrough communications
  • Explore and incorporate new approaches to brand innovation in the brand’s innovation strategy including licensing agreements and strategic partnership

Brand and Product Experience

  • Works with the internal teams and external creative / media agencies to develop marketing strategies and plans that increase awareness, penetration and / or purchase frequency
  • Identifies optimal engagement strategy and campaign structure to reach consumers when and where they are most receptive
  • Strong understanding of brand foundational tools and ensures the cultural relevance of the brand’s identity, essence, and activations across all touchpoints
  • Activate brand’s nutrition health and wellness proposition in consumer communication
  • Works to produce continuous growth out of total demand generation dollars; manages brand’s consumer marketing budget and demonstrate efficient and effective investment approach 
  • Management of budget, as well as evaluate share, sales and profit for the brand 
  • Support packaging changes due to product, graphic and/or formula changes
  • Within the context of the division's Innovation / Renovation strategy, support I&R pipeline development based on key consumer, shopper and marketplace data 
  • In collaboration with cross-functional and external experts, lead innovation projects in support of the brand’s innovation strategy 

Commercial Excellence

  • Partners with Sales and Customers to execute strategy and win the sale in an omni-channel environment; understands how to maximize the business at retail and collaborates to execute 
  • Collaborating with neighboring markets brand leads to leverage and learn from nearby market performance and seek opportunities to drive scale beyond primary market to drive global efficiencies
  • Analyze promotional programs to maximize effectiveness/efficiency and make on-going recommendations for improvement / investment 
  • Support packaging changes due to product, graphic and/or formula changes 
  • Translate 3-year strategic plan into an annual commercial plan to drive sales and marketing tactics through retailer channels and partners.  Ensure solutions are differentiated, creating brand value and influencing purchase behavior 
  • Lead the development and execution of annual marketing plans to address all aspects of the marketing mix - product, price, place & promotion.  This includes leading the Integrated Commercial Planning (ICP) process working with key stakeholders to develop annual brand plan that delivers on the 3-year strategic plan.  

Talent Management

  • Leads by example to motivate and inspire direct reports and cross-functional teams supporting the brand to exceed high performance targets
  • Lead by example to motivate and inspire team to exceed performance targets
  • Actively communicate expectations and provide regular feedback against those expectations through a robust performance management process, working with each team member to evaluate performance, provide feedback and training.
  • Work with direct reports to build appropriate development plans and coach team to ensure that the training activities achieve mutual, agreed upon objectives.
  • Participate in talent recruitment and selection to staff the organizations with the best people for current jobs, as well as future leadership, promoting workforce diversity 
  • Fostering the sharing of best practices.

 

QUALIFICATIONS / CERTIFICATIONS:

  • Typically has a University Degree (BA/BS) in Marketing or related business field; or equivalent experience 
  • MBA preferred
  • Knowledge of budget control methods, policies and procedures
  • Strong negotiation and relationship building skills
  • Strong research and strategic analysis skills
  • Ability to work independently, autonomously and adapt quickly to change to deliver results
  • Must have strong problem-solving and decision-making skills.
  • Excellent communication (both verbal and written) and interpersonal skills.
  • Basic financial acumen and the understanding of calculating risk/return on business decisions.
  • Ability to prioritize workload and self-manage projects, handle multiple tasks and meet strict deadlines.
  • Proficient in Microsoft Office Applications
  •  

CRITICAL EXPERIENCES:

  • At least 5 years of work experience in marketing or brand management
  • Experience leading and influencing cross-functional teams and or agency partners utilizing strong negotiation and relationship building skills
  • Experience leading marketing communication projects including digital and media strategies
  • Experience leveraging data, research and trends to generate insights to understand consumer behavior (IRI or Nielsen knowledge strongly recommended)
  • Demonstrated problem-solving and analytical capabilities, with the ability to develop creative/non-traditional solutions for challenging, undefined problems

 

The approximate pay range for this position is $170,078 to $215,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Making an Impact | Nestle Careers (nestlejobs.com).

 

Requisition ID: 301619 

It is our business imperative to remain a very inclusive workplace.

 

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.  In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.  Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

 

The Nestlé Companies are an equal employment opportunity and affirmative action employer* seeking diversity in qualified applicants for employment.  All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467

 

*Note: Nespresso is not a federal contractor and does not maintain affirmative action programs

 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy

 

 

Foods people love. Brands people trust. And a career that nourishes your future like no other.

 

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

 

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

 

This position is not eligible for Visa Sponsorship.

 

 

Nestlé Coffee Partners (NCP) is on a mission to elevate how our consumers experience coffee. We elevate everyday coffee moments, spark joy and create connection by delivering the perfect cup. Together, we shape a brighter future, one sip at a time.With brands like Starbucks, Nescafe and Seattle’s Best Coffee, our diverse product portfolio is brimming with rich and fulfilling opportunities for motivated individuals passionate about sharing their love of coffee and the moments it creates. 

 

Our Seattle office provides an inspiring and high-energy work environment that fuels our fast-paced growth, to ensure that we are well positioned to pioneer the coffee market. Across our organization, we are creating a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Together, we will brew remarkable things.

 

As a Brand Experience and Development Sr. Manager you are responsible for developing the strategy (<18 months) and executing annual commercialization plans to deliver profitable growth and key near-term operations for a specific brand(s).  In this role, you leverage actionable insights to drive end-to-end optimization, identify and drive innovation, lead communications, and unlock consumer & customer value. In collaboration with cross-functional teams including Sales, Operations, and Finance will ensure executional excellence of our annual business plans.

 

KEY RESPONSIBILITIES:


Consumer & Customer Intimacy

  • Develop a deep understanding of the demographics, psychographics, occasions, path to purchase and behavioral drivers of the brand’s consumer through data and research
  • Understand, validate and/or develop the consumer’s hidden universal truths to drive relevant communications 
  • Analyzes data and synthesizes learning into insights to optimize plan and commercial investment decisions to deliver business results
  • Experience leveraging data and trends to generate insights and transforming them into marketing innovation, brand building (communications) and retail programs

Business Planning

  • P&L ownership to ensure that key business KPI’s are met—revenue, profit, market share and brand health.
  • Stakeholder management with global SBU to collaborate, leverage, and deploy global brand priorities while balancing local market needs
  • Collaborating with neighboring markets brand leads to leverage and learn from near by market performance and seek opportunities to drive scale beyond primary market to drive global efficiencies
  • Lead the monthly operating process to deliver business performance and ensure accurate forecasting to mitigate supply challenges as well as key demand fluctuations. Track sales, consumption, and consumer trends to identify gaps / opportunities
  • Project end to end impact of business plan and prepare cross-functional teams to deliver (procurement, T&P, ensure supply, etc.)
  • Manage brand’s consumer marketing budget and demonstrate efficient and effective investment approach
  • Lead the development of strategic revenue management strategies to drive long-term profitable growth for the business including pricing, promo, and price pack architecture (PPA)
  • Manufacturing & distribution capabilities / Long Term Sourcing & Procurement Strategy
  • Strategically chart a course for the category, portfolio, and brand using data-driven decision-making; uses the various business planning cycles to build compelling stories to rally internal teams and customers; prioritized rewarding sensorial experience like superior taste, alluring packaging, and breakthrough communications
  • Explore and incorporate new approaches to brand innovation in the brand’s innovation strategy including licensing agreements and strategic partnership

Brand and Product Experience

  • Works with the internal teams and external creative / media agencies to develop marketing strategies and plans that increase awareness, penetration and / or purchase frequency
  • Identifies optimal engagement strategy and campaign structure to reach consumers when and where they are most receptive
  • Strong understanding of brand foundational tools and ensures the cultural relevance of the brand’s identity, essence, and activations across all touchpoints
  • Activate brand’s nutrition health and wellness proposition in consumer communication
  • Works to produce continuous growth out of total demand generation dollars; manages brand’s consumer marketing budget and demonstrate efficient and effective investment approach 
  • Management of budget, as well as evaluate share, sales and profit for the brand 
  • Support packaging changes due to product, graphic and/or formula changes
  • Within the context of the division's Innovation / Renovation strategy, support I&R pipeline development based on key consumer, shopper and marketplace data 
  • In collaboration with cross-functional and external experts, lead innovation projects in support of the brand’s innovation strategy 

Commercial Excellence

  • Partners with Sales and Customers to execute strategy and win the sale in an omni-channel environment; understands how to maximize the business at retail and collaborates to execute 
  • Collaborating with neighboring markets brand leads to leverage and learn from nearby market performance and seek opportunities to drive scale beyond primary market to drive global efficiencies
  • Analyze promotional programs to maximize effectiveness/efficiency and make on-going recommendations for improvement / investment 
  • Support packaging changes due to product, graphic and/or formula changes 
  • Translate 3-year strategic plan into an annual commercial plan to drive sales and marketing tactics through retailer channels and partners.  Ensure solutions are differentiated, creating brand value and influencing purchase behavior 
  • Lead the development and execution of annual marketing plans to address all aspects of the marketing mix - product, price, place & promotion.  This includes leading the Integrated Commercial Planning (ICP) process working with key stakeholders to develop annual brand plan that delivers on the 3-year strategic plan.  

Talent Management

  • Leads by example to motivate and inspire direct reports and cross-functional teams supporting the brand to exceed high performance targets
  • Lead by example to motivate and inspire team to exceed performance targets
  • Actively communicate expectations and provide regular feedback against those expectations through a robust performance management process, working with each team member to evaluate performance, provide feedback and training.
  • Work with direct reports to build appropriate development plans and coach team to ensure that the training activities achieve mutual, agreed upon objectives.
  • Participate in talent recruitment and selection to staff the organizations with the best people for current jobs, as well as future leadership, promoting workforce diversity 
  • Fostering the sharing of best practices.

 

QUALIFICATIONS / CERTIFICATIONS:

  • Typically has a University Degree (BA/BS) in Marketing or related business field; or equivalent experience 
  • MBA preferred
  • Knowledge of budget control methods, policies and procedures
  • Strong negotiation and relationship building skills
  • Strong research and strategic analysis skills
  • Ability to work independently, autonomously and adapt quickly to change to deliver results
  • Must have strong problem-solving and decision-making skills.
  • Excellent communication (both verbal and written) and interpersonal skills.
  • Basic financial acumen and the understanding of calculating risk/return on business decisions.
  • Ability to prioritize workload and self-manage projects, handle multiple tasks and meet strict deadlines.
  • Proficient in Microsoft Office Applications
  •  

CRITICAL EXPERIENCES:

  • At least 5 years of work experience in marketing or brand management
  • Experience leading and influencing cross-functional teams and or agency partners utilizing strong negotiation and relationship building skills
  • Experience leading marketing communication projects including digital and media strategies
  • Experience leveraging data, research and trends to generate insights to understand consumer behavior (IRI or Nielsen knowledge strongly recommended)
  • Demonstrated problem-solving and analytical capabilities, with the ability to develop creative/non-traditional solutions for challenging, undefined problems

 

The approximate pay range for this position is $170,078 to $215,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Making an Impact | Nestle Careers (nestlejobs.com).

 

Requisition ID: 301619 

It is our business imperative to remain a very inclusive workplace.

 

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.  In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.  Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

 

The Nestlé Companies are an equal employment opportunity and affirmative action employer* seeking diversity in qualified applicants for employment.  All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467

 

*Note: Nespresso is not a federal contractor and does not maintain affirmative action programs

 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy

 

Seattle, WA, US, 98104

Seattle, WA, US, 98104


Nearest Major Market: Seattle

Apply now »